Jiangsu Mobile Service manual compilation -2 006 in April - Pan Pan's Blog - Web ...

Directory. .


4 the first part of the underlying business.


Section Network (account) 4. .


The second section 5 authentication.


Section 12 transfer. .


The fourth section contact information change 14.


Section V added / replaced for 15. .


Section VI, 17 suspend.


Pin No. VII (cancel the account) 18. .


Section VIII 20 PIN number re-opened.


IX 22 different places to conduct business. .


10th Festival-recharge receipt paying, inquire 34 business specifications.


Section XI CUP card recharge Paying business (new business in February 2006) 39. .


The second part of the commercial product 43 individual users.


Section 43 Communication class. .


I. basic communication 43.


A local call 43. .


2 domestic long-distance 44.


3 domestic roaming 46. .


4 domestic short note 47.


5 Caller Display (CND) 51. .


52 second, personalized communications.


1 ring tones 52. .


61 2 domestic MMS.


3 SMS call 67. .


69.4 call waiting.


5 call forwarding 70. .


6 IP train 72.


7, No. 75, a dual-card. .


8 shanxin 82.


9 phone banking 83. .


85 10 mobile stock.


11 multi-call 86. .


88 12 mobile chat.


92 13 SMS receipt. .


14 personal information assistant 94.


1512591 Automatic switch 98. .


Series 99 16 easy query.


Third, the international communications 103. .


1 international long-distance 103.


2, Taiwan, Hong Kong / International SMS 105. .


3 Hong Kong and Macao/106 international MMS.


4, Taiwan, Hong Kong and Macao / international roaming 109. .


5 international roaming ** 139 business (January 26, 2006 new business) 127.


6 visits unified roaming charges (February 15, 2006 new business) 130. .


IV. 134. Internet communications.


1MO mobile Internet 134. .


Row 2 with 137 e..


3 With the e-mail 152. .


4 157 17202 train.


Application Class II 160. .


1 160 secretarial services.


2 Voice magazine 162. .


3 live knowledgeable (168 information on-demand) 165.


412 590 173 number dial-on-demand. .


5 money reported 180.


6 Music search (January 26, 2006 new business) 184. .


7 mobile animation (January 26, 2006 new business) 189.


The third part of the 192 business cards. .


192 1 mobile phone prepaid card.


2 province prepaid card 197. .


3 201 PPS prepaid card.


4 IP prepaid card (China) 203. .


5 IP prepaid card (local) 206.


6 IP account card 213. .


7 217 IP international roaming card.


Part IV other 220. .


1 220 STK card menu.


2 220 new business accounts. .


3 the user various accounts and books feature (new 26) 221.


4 prepaid users aggregate all the principles of business deductions means 224. .


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The first part of the base business. .


The first section of the network (opening) 1. .1 business description.


One network that all the legal units in China and individuals go through the relevant formalities may become China Mobile users enjoy the Chinese mobile communications related services. When users need to enter into network protocol network. .


Second, user access restrictions:.


(A) If a document number are delinquent cell phone number, then the document can not handle network operations. .


(Ii) where the holders of foreign passports or ID card for access to non-local in principle a passport or ID card for a number.


1. .2 Handling process. .


1. for the credential.


(A) processing network is regulated by valid personal documents (ID card, Military ID Card, driver's license or passport) to the local mobile networks for all. .


(2) units of user transactions employer??s duplicated documentation of identification card and holding Bank.


Second, select the number of ways. .


Outlets in various mobile number selections; on the spot.


Jiangsu Mobile online business through the Office of the self-service selection number;. .


In accordance with the relevant provisions of the access agreement signed between the SIM card costs and onsite charge (charge only applies to prepaid users, according to the network number and discounts, paid by credit card fees vary and).


Currently GSM post-paid customers only open, in principle, temporary user only unit open (in principle, can apply for postpaid individual GSM), in the process of post-paid business, must bring a bank letter of introduction and the unit account at the same time apply for bank collection. .


Non-local permanent residents holding a valid certificate can I for prepaid services.


After the user network can access without the need to apply the appropriate corresponding brand-related functions. .


The second section of the authentication.


1. .1 Business description. .


First, the authentication means for mobile business users are used to authenticate their identity is based.


Second, the basis of identity elements. .


(A) a valid identity document.


1, the individual user: If I apply, must hold a valid original certificate; if the commission process, managers and owners must hold a valid certificate handling the original. .


(Personal valid documentation is included in the period of validity of the identity card, passport, military ID cards, armed police, EEP, Taiwan compatriot travel certificate, driver's license, temporary residence permit, migrants).


2, the unit users: official seal or official seal stamped with the original letter of introduction, managers hold valid original certificate. .


(Employer??s must contain the following elements: name, validity checking of Peron, specific handling matters (such as the handling of the numbers, etc.), if the letter of introduction to handle matters description incomplete, by Attn complements and signature recognition).


(B) the service password. .


Each mobile phone number corresponds to a valid 6-digit password, valid Service service password is subject to no. 6 even 123456, and increments the number e.g. 345678 nature, natural decline, such as the number outside 876543 For immediate access by user by their service password password through the front desk was set up their own small keyboard, pre-assigned, users whose initial password will be set to a non-valid service password (initial password 123456), user access after 1861 by the call to modify. For more information about the service password provided on the attached: Jiangsu mobile password management regulations ".


(C) of the user mobile phone number. .


1. open range .2 business (that is, authentication based on the scope of application).


1, valid ID card. .


Can be used as the basis for all Business Desk of admissibility of the mobile communications business.


Second, the service password. .


Effective service password can be used as basis for providing a password authentication method of the mobile communications business, including in addition to the account (access), PIN number, fill/changing card, password, reset, protocols, consumption, ownership, on/off international long-distance, on/off international roaming outside including package change (there is no need to check additional protocols), business functions, such as the underlying business and provide the password authentication mode for mobile new business.


Non-effective service password are not handled in any channel of any business. .


3. directly to user ID authentication.


Way through the mobile terminal users to send text messages, use WAP services for business applications such as handling and use of numbers directly to the user authentication, such as: Palm operating room services, business phone Monternet customization. .


1. .3 business processes.


First, the user to the business prospects of doing business. .


The user can proof, effective service password in the appropriate Business Desk for the business. To adopt effective and efficient service, the password from the user to choose one of these authentication methods.


The user selects a valid certificate as a certification basis, the business outlook for verification of valid documents and users on the system information is accurate, it can be handled. .


Users choose a password with the service, as certified by the user to enter a password, the system verify accurate, may be financed.


Special circumstances:. .


For the "three free" users (both user information is not accurate, service password is not changed, the SIM card is missing three conditions of the user) and other exceptional circumstances, the user can rely on the following basis (arranged in front of a priority level) by opening the front desk staff according to the priority level of the judgment, to be processed. If the user holds a valid document, I can handle the transfer of ownership for it first, then other service acceptance.


(A) over the last 3 times and recharge invoices (excluding fixed invoice), and the recharge time is not on the same month. .


(Ii) provide the last 2 months of prepaid records (including prepaid recharge amount and date) and the amount of information, the consumer business, the front desk staff to check basic accurate.


(C) provide nearly 3 months had a call or send text messages calling 10 phone numbers for verification by the business prospects of basic accurate. .


For this special certification under at execution time, shall strictly observe the following requirements:..


(A) operating room during a special in the application, the need for a salesperson, sales team leader (or duty manager) both witness and work together on a single signature recognition, and work orders to be attached to the user after the copy of valid documents. .


(Ii) necessary for the special transfer of users whose account balance shall not be higher than the $ 500.


(C) The special handling, we should be entered into related agreements with users, business process and user agreement for all the consequences resulting from the other by the user. .


II. the user by electronic business as 1860 service acceptance, online Office, self service terminal, handhelds, and other ways to handle business must with a valid service password, the system verify accurate, may be financed.


Third, users send text messages to conduct business, and handled directly by the system. .


Report: Jiangsu mobile service password management requirements.


1, the service code definitions. .


Service password is China Mobile's user identification code, consists of a set is composed of 6-digits.


Initial service password: refers to pre-assigned number, unified set of initial service code 123456. .


Effective service password: refers to a non-initial services password, non-sixth company number, unnatural increments (decrements) number.


Users with a valid password service channels can be handled by China Mobile, the need for authentication and access needs of business authentication service. Password authentication through effective service to act as a user or user I authorize my behavior. .


The following example, no special indication means the service password valid service password.


Second, and services supporting the use of passwords and other security measures. .


The following security measures can be used with the service password:.


1, valid documents: valid documents, including individual users: identity card, passport, military officer, armed police identification cards, Hong Kong, Macao and Taiwan Home Visit Permit, driving permit, temporary residence permit (hukou The absence of photos, do not reset the password as valid ID); unit user valid documents, including: managers must hold a valid original certificate, official seal or a letter of introduction (to explain to transact business for a number of password reset), to pay the business license (original or copy) . .


Second, the random verification code: channel Web site users when you enter the password, you also need to enter a Web page to display random verification code.


Third, random SMS password: user identity authentication in e-channels, the system sends an SMS to six random numbers to authenticate the user input, random password of the valid message for the 10 minutes time limit, the receipt of input random text password minutes effective. .


Fourth, the prompt message: the user on the service password for any operation, the system immediately sends a short message prompting the user has completed the operation of the service password.


Third, the service password settings. .


New users in the business office network must be set to effectively service password, set to the user via the keypad to enter the user settings is completed the service password takes effect immediately. For user agent channel access, non-valid service password cannot handle any business, you must modify the native call 1861 before use.


4, the service password changes. .


In the channels allow the user to authenticate the original password, new password twice to enter into force after confirmation; if the password is entered incorrectly three times in a row, you are prompted for this password change failed.


5, the service password reset. .


Service password reset refers to the user in the lost service password, the service password reset process.


User self-service password set, for some reason lost the password can be reset. .


First, in the business office proof reset password:.


Users with valid original certificate service password reset in the business hall. Initial password after password reset, you must call the 1861 amendments through the machine. .


Second, the native call the service hotline: reset your password.


Users can use the machine dial service hotline 1860 Select "5: Password Service", enter and then select "2: password initialization" in service password reset, the system first prompts the user to enter the main machine ID number valid for authentication, such as through authentication, the password will be reset to the initial customer service password. .


Third, in a corporate portal site reset service password:.


Users on the company's portal service password reset, the system prompts the user to enter a phone number and ID card number is validated, the system sends a 6-digit password to the user to enter random text messages mobile phone number, users enter the random text messages in minutes the password is validated, the system prompts the user to enter a new password twice and random authentication code, such as validation, the new password immediately. .


4. close the addition to the above methods other than all the reset method.


Transfer Section 1. .1 Business description. .


Means the user will access to the mobile telephone number transferred to another user.


1. .2 Business area that is open. .


In addition to the already and I entered into consumer agreements for all users of Jiangsu mobile users.


1. .3 Business processes. .


I. ownership of both users holding a valid identity document, in the ownership of a number of State normal cases-business authenticated correctly, after direct handling by the business officer (cannot settle the costs of ownership transfer protocol required by the new owner in the clear).


Second, special transfer accepted: For transfer, the original owners with the user information is not accurate (or absence) can not handle the situation in the scene, the new owners with one of the bases can present the following (ranked first with priority): SIM card valid user password and valid documents, the business prospects of the staff to check according to the priority level for processing after the transfer; for the "three noes" of the user (and inaccurate information with the user, the user password unmodified, SIM card users lose the three situations ) special circumstances, the user can with one of the following basis (the former arrangement with priority) and valid documents, the business prospects of the staff judge according to the priority level for processing after transfer。.


(A) over the last 3 times and recharge invoices (excluding fixed invoice), and the recharge time is not on the same month. .


(Ii) provide the last 2 months of prepaid records (including prepaid recharge amount and date) and the amount of information, the consumer business, the front desk staff to check basic accurate.


(C) provide nearly 3 months had a call or send text messages calling 10 phone numbers for verification by the business prospects of basic accurate. .


Business ownership of foreground to entertain such special requirements shall strictly observe the following requirements:..


(A) operating room during a special in the application, the need for a salesperson, sales team leader (or duty manager) both witness and work together on a single signature recognition, and work orders to be attached to the user after the copy of valid documents. .


(Ii) necessary for the special transfer of users whose account balance shall not be higher than the $ 500.


(C) The special handling, we should be entered into related agreements with users, business process and user agreement for all the consequences resulting from the other by the user. .


Third, the service channel as solid business outlets (including self and cooperation Business Hall).


Fourth, the effective time of transfer operations effective immediately. After the new user may not transfer with the new set of user password queries before the user billing and transfer list. .


1. standard .4.


The business free of charge. .


1. .5 user services.


1, no user information, the original user must be makeup on the user information transfer. .


Second, ownership of the original owner if this is the delegate calls the Bank withholding, and the new owner does not use the same bank account entrusted withholding, you need to remind before transfer of ownership of the original owner must delegate to the corresponding bank undo withholding business is conducted.


3, transfer the former to warn the old user: transfer will not check the original billing and inventory. .


IV. transfer of ownership, the new owner must set 6-bit effective service password.


1 IV contact information changes. .1 Business description. .


Refer to the user to change the address, telephone number, E-MAIL address, and other basic information, but involves the use of the mobile phone number-related information (such as the document number, account name), and so does not change in the business.


1. .2 Business area that is open. .


All mobile users in Jiangsu Province.


1. .3 Business processes. .


Users with valid ID or password to Jiangsu mobile entity business outlets (including self and cooperation Business Hall).


1. .4 Standard rates. .


The business for free.


Section V added / replaced for one. .1 Business description. .


First, refer to the user application for SIM card (STK card) and use the original mobile phone number of the business.


Second, the average user because of SIM card (or STK card) damage, loss and other reasons need to go up / Changing Card business, the new card automatically expire after the opening of the original card. Divided into three situations:. .


The provincial local repair/replacement card (i.e. attribution);.


Province remote fill / card replacements. .


Repair/replacement of interprovincial offsite (currently only with the opening of this business in Zhejiang Province).


1. .2 Business area that is open. .


First, fill in the local/card service: open to all users;.


Second, the province remote fill / replaced for business: open to all GSM users;. .


Third, provincial offsite supplement/card service: open to all users;.


1. .3 Business processes. .


First, because the real in relation to the SIM card, providing only entertain business office.


Second, the user with a valid identity document to the business hall after authentication is correct, by the sales staff to directly handle (the business can not be handled through the service password). .


Third, the compensation/changing card business, the effective time for immediate repair/replacement cards, when the user opened the original numbers and all kinds of packages, additional functionality and services tailored to the project, etc..


1. .4 Standard rates. .


First, fill in the local/card: for reasons caused by a user, the SIM card is damaged or missing required supplementary card, SIM card fees standard not higher than 30 Yuan/Zhang. For non-users of the SIM card is damaged or improvements needed to replace the SIM card, you can provide users with free. The specific implementation of the standard parts of the city, the company may decide in accordance with the situation.


Second, the province offsite meeting / card replacements: the light of roaming to fill / card replacement fee standards and global service standards through the implementation of VIP. .


Third, provincial offsite supplement/changing card: temporarily free of charge.


4, the following user handle up / changing the card business, can enjoy the corresponding benefits:. .


(A) the global pass VIP users (of GSM Tongjinka diamond card, global, global-silver card users), you can swap cards free of charge.


(B) network users and over one year (mean 365 days a year), free card replacements 1 (specific number of companies under local conditions in the BOSS in the self-configuration). .


These concessions do not overlap, while meeting more of the conditions of the user according to the most high-grade enjoy preferential treatment.


5, transfer the user according to the original rules for users to enjoy free up / replaced for concessions. .


The sixth section suspend 1. .1 business description.


Down for some reason that users take the initiative to stop the use of mobile phone numbers (active shutdown) or due to arrearage, Hua Fei maturity period of suspension and other reasons the use of mobile phone numbers (passive shutdown). .


Complex machine means to restore the use of mobile phone numbers. Active outages users can proactively complex machines, passive user downtime in disarming the original downtime reasons (such as pay fee charge calls something, etc.) can be automatically following a complex machine, the user is not active and passive downtime complex machine.


1. .2 Business area that is open. .


Initiative to suspend all users on the move (to have the agreement of the user).


1. .3 Business processes. .


First, the user with a valid ID card or a valid password for the service is available through the mobile business Hall, online Office applications to suspend the initiative.


Second, post-paid customers make payments over the period did not make payments, pre-paid subscribers prepaid balance is less than or equal to 0 or Huafei case the expiration date the user's mobile phone number will be down. .


1. .4 service tariff.


First, take the initiative to stop / re-machine the user free of charge;. .


Second, users at the active outages (also known as downtime guarantees) premium monthly basic fee after 10 Yuan/month, downtime, preserving the longest 6 months, 6 months will be PIN number; the other brands of prepaid user downtime period for no fee, but valid for normal calls..


VII pin number (pin households) 1. .1 Business description. .


PIN number (sold) business is divided into two types: passive and active PIN number, PIN number. Active PIN number means the number of users who voluntarily waived the right to log off the number. Active PIN number into GSM users active PIN numbers, and non-GSM user active PIN number two.


Passive pin number to give up numbers that a user the right to use the passive, passive cancellation number they use. Passive passive pin number pin number into postpaid and prepaid sales passive of two types. Down after arrears paid subscribers active for 60 days or 180 days after being shutdown pin number. Pre-paid subscribers account balance is less than, equal to zero or the expiration date, if the user has not added recharge, then 90 days (Shenzhouxing Gold, Shenzhouxing long distance card for 60 days) later namely pin number. .


From 1 April 2006 onwards, in addition to the GSM number, other brand retention from 90 days unified reduced to 60 days. Jiangsu mobile City Tong] [2006] is a [29, on the implementation of a hierarchical collection number ".


1. .2 Business area that is open. .


Open to all users (and my company signed an agreement for a user other than the consumption).


1. .3 Business processes. .


I. users holding a valid identity document to organise their business Office (companies allows you to specify specific business Hall), after authentication, after the payment the user pay day as PIN number has charge-out all costs or prepaid users account balance is less than 0, retain invalid by the personnel directly.


Second, active business sales numbers refund and transfer processing. .


(A) users active PIN number, its cash account balance can be refunded, but recommended transfers; its prepaid card account balances are not refundable, so you must transfer.


(B) non-GSM subscribers (both prepaid users), its cash and prepaid card account balances are refunded to offer transfer services. Users can transfer the cash account balance is the balance of removing some of the high recharge. .


(3) the user actively PIN number, you can specify a valid mobile number to receive a transfer, a transfer to the balance transferred all at once, a valid mobile number in principle for the attribution of a shortcut on the shortcut and the gold pass all non-other than the PIN number for the user (meaning a status is normal and downtime), otherwise no transfer. Transferred call as was transferred on the basis of complex machine users.


(D) of the active sales force time business number immediately. Users active pin number, its entry into force of the balance of transfer time for the month 6. Involving validity problems, the validity of the transfer amount calculated in accordance with existing regulations is valid. .


3. passive sales, business refund processing.


Users passive pin number, even if Huafei account balance is greater than 0 dollars, can not refund or transfer. .


Fourth, the customer should PIN number for a business to produce a valid identity document, such as a valid travel document and customer registration information do not match, no..


For the prepaid card to pay the balance shall be refunded in cash and preferred balance of conversion, for the gift of the balance of the refund shall not in any way, but it can balance conversion. .


Jiangsu mobile City], [2006] is a [No. 8 (forwarding co., Ltd. on customer PIN number: notice of business management).


1. .4 Standard rates. .


The service free.


No. VIII, re-opened a pin. .1 Business description. .


PIN number (household) reopened to refer to the same user in the active PIN number or PIN number owed as of the date within 90 days as a result of the user's own reasons, to apply to my company need to re-enable the PIN number.


1. .2 Business area that is open. .


On the open brand mobile users. But for a shortcut, the shortcut card users in PIN number opened that asks the user to go through to brand your business.


1. .3 Business processes. .


First, I hold a valid identity document required by the original or Attn/cancelling the reopening of the user and a valid identity document, Attn to my company (in principle, to organise their business, the company may also specify specialized Hall) after authentication errors (Deb PIN number Brigade settles charges), through the business directly.


On the account balance. .


(A) if the original number, account balance, the balance of success for the PIN numbers for the reopening of the business users to automatically return the appropriate account, at which time the validity period for the account, the validity of retention of the original user will activate the recharge number, give the account must be valid.


(B) if the original numbers for pre-paid products and the remaining amount of the original number of voice account for less than a certain amount (the company's local market on its own video), the original user needs to re-open after the number of front recharge (by the sales personnel for manual control) , the activation number. For the first time top-up amount of new network users in accordance with the branch standard. .


On the business functions and effective time.


(A) the resumption of sales numbers, the original number of their brand, the original package (including the Group package), additional features, services, custom items, payment method, user data, user password, SIM card information, etc. remain unchanged. .


(Ii) sell, opened the original number group short number business functionality is turned off, users need to use the formalities, opened.


(C) of the pin number to reopen the time opt for the immediate commencement or following month, the second number on the sales force to allow users to make an appointment for reopening of the brand Mutual Convert business, reservation packages (number of its sales force to reopen the time and come into effect..


(4) pin, re-opened in the system does not provide undo functionality.


4, other. .


(A) in principle do not recommend users to pin number for the current month for the PIN numbers for the reopening of the business, and the selection to take effect immediately. In the users adhere to the handling of cases for which you can, should a description of the relevant service functions may duplicate receipt by the company on its own refund procedure (this refund will not include double return).


(B) the same number of users in the month can only handle a sales number, a pin number to reopen. .


(3) select the PIN numbers for the reopening of the effective time, and not as cold, recycling.


(D) of the user pin number was reopened in the life of the original proprietary account will continue to return (cancel the account of its proprietary account during the period of the normal level). .


1. standard .4.


The business free of charge. .


Section IX 1. off-site business .1 business description.


Refer to different places to conduct business outside the seat of mobile users in the network handling of some mobile services, the province is divided into different places to conduct business and provincial off-site to conduct business. To ensure that the services provided to mobile uninterrupted. .


1. .2 business coverage.


First, the province of Jiangsu remote handling operations for all mobile users to open (off-site network, up / replaced for business open only to GSM users); provincial remote processing services to GSM users. .


Second, the province's offsite business range is within the province specified in 13 to City Hall; inter-provincial movement of off-site business range 31 provinces, municipalities and autonomous regions within the specified Mobile Business Hall.


Third, the current off-site can handle the business:. .


(A) the province may transact business offsite: suspend boot/changing card, prepaid tuition and GSM remote network access, open/close related new business (CND, secretarial services, SMS calls, international roaming, easy query series business, ringtones, call forwarding, call waiting, GPRS free packages), call billing query and modify contact information, etc.;.


(B) may apply for remote provincial business: a global network through remote, top-up payments, reported stopping, up / Changing Card (real-time up / replaced for the present only in the context of Zhejiang Province), user data querying. .


1. .3 business processes.


1, remote recharge Contributions: users roaming in remote 移动营业厅 or bank payment service requests; business receiving personnel verify the mobile number and name correct, you can pay a cash top-up or mobile 话费; users to roam the land to receive recharge mobile Huafei invoice or invoices. .


User fees, due to system failure could not be completed due to service acceptance, can recommend the purchase of a mobile phone recharging prepaid card, or by the user to contact their relatives belonging to pay.


When the system can not accept and can not recharge prepaid card:. .


(A) if the subscriber number for proper communication, the first collection of user fees, manual invoicing and failure, replaced for business.


(B) If the user number is delinquent shutdown, at a fee, start, start cross-liaison system, cross-business co-ordinators from the attribution to start operations (do not do contributory operation), the fault was removed, the sales staff roaming to make up for business again, back to business must be completed within the same day. .


2. access: remote access off-site is divided into ordinary user inter-city network access and network users: offsite.


(A) general user remote network access: the user account of non-domicile for the new business, mutatis mutandis, apply the company's existing common network, open to all new subscribers to the service. .


Normal user inter-city network open dot scope with existing local network locations.


(B) of the GSM network and then remote users: the network of GSM users in non-permanent seat for the new GSM network, the basis of the new account can be based on its previous consumption of GSM numbers lucky number chosen to give priority to special (hidden) package recommendation services, and can transfer the original user information or intelligence (points, credit, identity, etc.), to ensure service continuity. Targeted to the relatively long-term off-site housing needs in the province have GSM network users. For GSM users in the network to focus on GSM VIP users. .


GSM user inter-city network in specified again self and GSM VIP Club airport service point to the target user to open. Acceptance process:..


GSM users in the network handle remote network proposed business, if you choose non-global communications brand, according to common cross-network processing; If you select GSM brand, can be handled in two ways and then cross-network: (1) The user first attribution in the original appointment, the new network in business after the handle, the way is a basic way of handling; (2) the user did not make an appointment directly in the new network in handling. .


1. by appointment for:.


(1) appointment and confirmation process: propose to make an appointment for service, there are two ways: user initiated - GSM subscribers by the original attribution to submit applications for the operating room; attributable to service when away from the net retention of active promotion - - attribution to service key to move the resident to ask the sales number of GSM users to promote and submit applications for the. .


(2) receive a user request, to authenticate the user.


(3) If eligible, service personnel and records of Business and ask the user network is expected to go through the time and place, the user contact points whether the transfer of information. (For delinquent customers to settle their arrears and then require the user to go through) the user can choose to retain or not retain the original number. If not keep the original number, pin number may be normal processing operations, but retain all the user information system to prepare for processing and then check or call when the network. .


(4) build system work orders submitted through the level BOSS to a new network, system and industrial information include: the work order number, the user, the new network belonging to, user name, the original number, user contact information, processing time and venue, credits transfer, the original belonging to mobile company contact information, etc..


(5) service to advise users to appointment successful, and inform the user: we will provide you with priority, high-quality network services, within 48 hours (if less than 48 hours from processing date, no later than the day before in the process) the new network to also will contact you to confirm matters related to handling, made for your individual needs, the new network to be as much as possible to meet. .


For an appointment in the Hall, you should also fill out a single way to avoid fill and print the "GSM network services reservation spanned single", asks the user to sign the acceptance form confirmation.


(6) the new network to receive the work order system after 48 hours (if less than 48 hours from processing date, no later than the day before in the process) should initiate contact with customers to confirm hours, location, etc.; users can make relevant individual needs (such as the number of options for special needs, the demand for consumption on the course, the need for home services, etc.), the implementation of the new network to be recognized. .


(7) the new access to the original booking confirmation is sent and vests in the work order.


(8) if the user identified in the above process, the user changes the service or cancel the service, the new network to record an appointment change (changes in processing time / cancel service) to send the user to change the original ownership of work Single. Processing time for change, the new network to service personnel should make an appointment before the expiration of the new initiative with the user contact, call ibid. Cancellation of services for users, the original attribution to receive work orders after the contact with the user should be identified and removed booking service. .


Users can also submit to the attribution to change or cancel booking service, in this case, the original the new Earth station belonging to send changes to work orders.


(9) single from booking an appointment within one month from the date of effective date automatically lapse. .


Which, in the new network and press to make the process as follows:.


Bookings for the new network to respond to priority users with high quality and favorable service; for VIP users, should not be less than the local standards with the level of user services, according to the conditions of the VIP customers to take home services. .


(1) first of all verify user identities. The user himself, should produce valid identificationoriginal business. For others, the Commission should produce valid identificationoriginal users, as well as the original sponsor ID card.


(2) make an appointment for a single user to submit, or make an appointment with a single number, the user of the original phone number, ID number and other information in the system make an appointment for work orders query. .


(3) to the original to the user by sending a request to transfer ownership of user profile information. The user should determine the user originally belonging to the current availability of processing conditions.


If a user after an appointment had arrears or for other reasons no longer have handled the conditions and causes of failure information is returned to end the process or in accordance with the ordinary cross-network processing. If the conditions have handled, then return the user data and information: Required information on a user name, sex, age, document type, document number, opening hours, credit, the value of points accumulated during the year, this year the total value of initial time points, VIP levels VIP card number. .


(4) in transfer of information, based on the new network to further supplement, revise user address, telephone number, and other related information; and you can reference the transfer to the original credit gives users a certain initial credit, in accordance with local companies and evaluation standards for re-evaluation.


(5) the customer requires the following services:. .


A, according to the user level, priority lucky numbers (not less than the local standard of similar users), or by booking requested special numbers, such as the number four is the same as the original number, etc..


B, by users to view and analyze historical consumption records, by the user of new branch network to help users select the appropriate tariff packages (including goal-oriented users to open special or hidden packages). .


C, transfer the user's feedback score: according to the original score to transfer its original numbers of all the feedback score, and only when a lump in the network. After the new number of reward points and transfer to the integral accumulation. The new number in the calculation of the integral, network integration and credit based on the original number of succession in the net time and credit consumption time calculations.


D, transfer the user's level of VIP status, and give a certain period (in principle, for the six months), followed by the new network to the user ratings were evaluated; with the conditions may be directly proportional to the identity of the original validity period of the implementation of VIP, the new value of integral numbers the original value in the transfer to the basis of points accumulated, and in accordance with the original evaluation cycle determine user identity. If the user to retain the original number, the user identity of the original attribution to the original implementation period. .


E, if user want to preserve the number, the current user's new number and the original number is billed separately, can be spanned to paying a fee for the two numbers. According to user requirements can help inform the user of the original attribution change billing address. New access to not for the original number, PIN number, PIN, users need to go through the original attribution.


(6) business process is successful, the new network to service user feedback will be related to the original ownership, the original attribution to do the appropriate information records; if the feedback points to be transferred, should shield the user of the original points. Attribution to the original user can pay a return visit. .


2, no reservation, directly on the new network to handle the way.


(1) user context without an appointment directly in the new network to raise the demand for cross-network again. .


Based on the new user's ID number automatically query, if you find this document in other regions within the province have a corresponding user profile, the new network and service personnel should take the initiative to ask or BOSS to view user information, such as the global pass VIP users should take the initiative to recommend spanned and network access business.


(2) to verify user identity. .


If the confirmation is to network users and credit good, no debt, comply with the requirements for frequency will be continued, in accordance with the ordinary spanned network processing.


(3) for user data transfer, priority lucky numbers available, special packages recommended level of transfer credit, identity-level transfer, the transfer integral feedback related business operations. .


Special circumstances, such as for feedback score transfer service officer may actions, by telephone or fax the original to belonging to the user to confirm whether you can get further.


(4) If the process of handling the user is temporarily unable to confirm identity of the global communications, can help users with their attribution to the original contact for an appointment to apply, after the booking process with the handle of the way first. .


3. move the user in roaming business to open/close new business service request:.


Users enter the correct password or by business accepting service personnel to verify mobile number and name correct, you can be the user on / off operation of new business. .


Where the promotion of some new business might take different preferential measures for offsite mobile users to open related new business prior to when the user explicitly on the business rates based on user fees and attribution policy implementation.


Fourth, inter-provincial remote fill / card replacements. .


Jiangsu mobile users in the other provinces (currently refers to Zhejiang Province), when roaming, you can specify a mobile business card, or other users (currently refers to Zhejiang) to roam to our province, you can specify a mobile in my province Hall card in order to protect the user's voice and SMS communication.


The business consists of three operational components: inter-provincial remote authentication service (ie, user authentication), inter-provincial remote write cards (card system through the remote provinces to write real-time to write cards), and remote activation of services across provinces. .


To move the roaming user's specified business proposed inter-provincial offsite card service requests, service acceptance staff to verify the user on the original documents (including: ID and user password) and the user state, only the user identity verification and user status to Active status below baoting or normal to offsite supplement/changing card..


When Handling the remote authentication service in accordance with inter-provincial, inter-provincial and interprovincial remote write cards remote activation service order processing. .


Interprovincial offsite using a dedicated card business, the capacity of the SIM card, you can store 16K 150 telephone numbers, 50 SMS, no built-in business menu, but has a preset text message center number.


5, inter-provincial remote recharge Contributions:. .


Users in the use of mobile phone roaming prepaid card or cash payment of mobile communication costs, information costs, deposits and payments for liquidated damages. Users can choose to pay part of the costs, the amount exceeding the full cost as deposit, the deposit is not refunded. Specific transaction flow is:.


(A) of the user to roam to open this business, has been proposed by the Office Paying for business. .


(B) personnel to verify that the user wants to pay for the mobile number and user name. At the same time BOSS system, enter the mobile number that tells the user that the total cost, and in accordance with the wishes of the users receive their payment of the amount of the fee receipt printing (including: business category (spanned paying), accepting job number, serial number stickers, paying time accepted, mobile number, user name, payment amount). If users need to invoice can inform belonging to a user dependency upon the return of a receipt for payment. Attributiona personnel to the user's roaming fee payment receipt back to provide local official invoice.


(C) the time required to check if the user fees, billing details, the need for user identity authentication. .


(4) a user fee, if due to such causes system failure to complete the service acceptance, the sales staff can recommend users to buy mobile phone prepaid card recharge, or by the user to contact their relatives belonging to pay.


(E) When the system can not accept and can not recharge prepaid calling card when:. .


1. If user ID is normal communication status, the cost of collecting user manual receipt until the failure is restored, renewed business supplement.


2, such as user numbers down for the arrears status, make payments required to boot, business contact or ownership of land ownership in 1860, cross-business co-ordinators asked about the amount of at least contributory, the first charge user fees, issue receipts by hand, fill cross business processing work order (Note: need to increase the current work order type and amount of the charge agency), by fax to the ownership of land, 1860, by the attribution or attribution to cross-business co-ordinators to start operations (do not do contributory operation), the fault back to normal operation by the bots to re-up for business personnel. Replaced as a business must be completed within the day. .


VI. user information.


Users can roam to the mobile company to apply for the relevant user information or inquiries, I roam for the roaming user handle cross-business, business persons need to call or check accepted the relevant user information. One. .


(A) the user basic information including: user name, document name, certificate number, contact address, telephone number, user types, PUK, integrals, creditability, value-added service and opening up, open data services, the user status (downtime/one-way outages, etc.), access time, and belonging. Among them, to provide users with the basic information of a user query: PUK, integrals, creditability, value-added service and opening up, open data services, the user status (downtime/one-way downtime, etc.).


(B) Accounts include: monthly fee / basic monthly phone calls, local airtime, roaming airtime, long distance call charges, value-added service fees, on behalf of the charges, account balances and other bills specification defined various projects. The business temporarily offering the single query. .


Large user personalization information: levels, voucher number (card number), the user (including group user) the Manager and his or her contact phone number.


(C) the receiving process-specific:. .


1. attribution 1860 artificial accepted processes..


(1) user ownership of the land by calling 1860, made for the application. .


(2) on the user's identity is verified and validated through time, provide users with information about the query.


(3) to verify the user's mobile phone number and service password, if the mobile phone number and service code matches the query is to provide users with user information. If the phone number and service password do not match, the service personnel to verify the user, while valid ID to verify the user's personal information, such as telephone, network access time, authentication is passed, to provide users with the appropriate inquiries. If still can not authenticate users, according to the following procedures deal with:. .


If the user is a big user: inform users how to get in touch with the Manager, to record the user's current contact information, and notification initiatives of large user manager and users, user managers and, through its possession of the other personalized information to verify user identity, verification of successful User Manager directly to provide the user with the user information in the query; if it does not succeed then politely declined users while it is recommended that the user is valid according to the user delegate relatives identificationoriginal (or copy) and valid identificationoriginal to operators belonging to a business or I hold a valid travel document to roaming and Hall business.


If the user is normal user: the user is politely declined, while the user is valid documents commissioned by friends and relatives with the user original (or copy) and the managers valid documents to the attribution to the original business office or place of business, I hold valid certificates to the Office of roaming to handle inquiries Business. .


Hall 2, roaming and acceptance process.


(1) the user to roam to make an application for a business hall. .


(2) if the user had the service password, direct handling query operations.


(3) no service password or user password authentication can not be authenticated user ID (required to maintain the original), to provide users with reference services; still can not be verified, if the average user, the user is politely declined, while the user is friends with user valid documents commissioned original (or copy) and managers to effectively document the original attribution to Business Hall of doing business, if the user for large users, if the VIP card is not valid, it is recommended that users with the attribution to a large User Manager or through the attribution to 1860 with large users to contact the manager, handling user information query service. .


The VIP card for large users, local service acceptance staff should assist the user with the attribution and large user manager or contact 1860, and in accordance with local standards to provide great customer reception and service.


1. .4 Business rates. .


1. mobile users offsite for access services tariff (SIM card charges, communication costs, etc.) in accordance with the new network access charge by local fees.


Second, the principle of inter-provincial billing for the remote network: The network of inter-district transfer points according to: normal GSM users each integral 0. .03 Yuan, VIP users each integral 0. The rate of .05 per converted into cash settlement. Unified billing every 3 months once. .


Third, the net settlement in offsite: non-settlement principles.


4, the user inter-provincial remote fill / replaced for free processing fees temporarily prepay. .


10th Festival-recharge receipt paying, inquire business specifications 1. .1 business description.


Contributions and then a single top-billing inquiry services to mobile users with basic services, ensure that users can recharge a variety of ways and means to make payments and check invoices, and then one, to ensure no interruption of the user's communication and consumer plainly . .


1. .2 business coverage.


Contributions and then a single top-billing inquiry services to all mobile users in Jiangsu open. Among them, the bank commissioned the collection and banking methods withholding open only to paid subscribers back; pre-paid subscribers can only use the recharge mode. .


1. .3 business processes.


First, recharge Contributions:. .


(A) the paying mode:.


Currently available forms of payment are: cash payment, bank collection, bank commissioned the withholding, recharge cards are easy recharge. .


(Ii) paying channels.


Contributions channels currently available are: 移动营业厅, Jiangsu Mobile commissioned the postal savings and banking, recharge cards, point of sale (purchase prepaid card top-up). .


(3) the paying mode and transaction flow:.


1, the cash top-up Contributions: mobile users operating cash in the Mobile Office, co-operating room, commissioned by mobile banking, postal and other units to top up fees or make payments network. If the location of support, you can make payments using the POS card recharge. .


2004 with effect throughout the city to offsite system recharge and payment.


2, Bank of collection: post-paid customers and the bank account from your work unit to 移动营业厅 concluded that "the same city commission chargeback agreement", its Huafei monthly directly from the user-specified bank account debited. .


3. the Bank commissioned after withholding: pay-per-user to the mobile business applications for Bank commissioned after withholding (the specified delegate on behalf of the Bank), which calls each month, directly from the user-specified passbook account or bank card account extravaganzas.


4, prepaid card top-up Contributions:. .


(1) billing users (including Bank collection user) using a prepaid card for a fee in advance there user recharge card account, the system will charge-out user phone prepaid fees extravaganzas, when inadequate rescues, the remaining calls may use cash paying (or from the bank account of the principal withholdings, bank account and automatically deducted). Prepaid recharge user recharge amount will be directly added in the user's fee account, yucunhua user communication costs will be charged to the account.


(2) prepaid card recharge service via dial telephone (13800xyz505) or the Office of Jiangsu Mobile e-business (online business hall, handheld operating room, business hall SMS) to recharge. .


(4) recharge fee for handling fees.


Paying users recharge services without charging fees, Jiangsu Mobile charges to the commission on behalf of the partner (postal savings banks, cooperative Hall, prepaid card distribution channels) to pay a certain proportion of service fee. .


Second, call billing queries.


(A) if a single billing inquiries ways and means. .


Mobile users are ways and means to query the last three months of the receipt and statement.


1, moving the main business hall with valid documents and effective service password check and print it one and billing. Office co-operation is supported only with a valid service password check. .


2, multimedia, self-service terminal, with a valid service password print receipt.


3,1861 with a valid password automatic fax back service if a single (only for GSM users). .


4. online business center with a valid E-mail address for the service password input, you can choose a different delivery time and query content, custom query dialect and billing.


5, online business services to the Office with a valid password can immediately check then single and bills. Online Business Office can only check to the month and last month. .


6, handhelds can query the current month and last month's billing and credit and validity period.


7, GSM users to edit text "HFCX_YYYYMM" (YYYYMM years for the query, such as in April 2005 should be entered 200504; when YYYYMM not lose or go wrong for the current month by default; "_" to spaces); other users edit the text "HFCX" (such as the importation of years lost when the default is not years) to send to area code +1861 (such as Nanjing to 0,251,861), the user will receive SMS notification rates upon request. .


8, users using a mobile phone call 12590010XYZ # yyyymm (XYZ for long distance area codes, Nanjing YYYYMM for 25, on behalf of six years, as representative of 200510 October 2005) can query the native nearly three months of calls, validity period, the balance. Nanjing user requirements for the month of October 2005 the billing, dial 1259001025200510, once connected users will hear tips "on-demand request has been accepted, please hang hanging machine", the user will receive calls the query message. Users such as direct dial 12590010XYZ, you can check the machine of the month the bill, the validity of the balance. .


1. .4 service tariff.


Mobile users make payments and then a single top-billing inquiries, do not charge additional service to the user fee, but users may have to bear the costs of communications (such as: use of handheld business hall of GPRS traffic charges). .


Mobile users in the province to dial-up telephone 13800xyz505, free of charge basic calls and roaming fees; the province roaming calls, roaming charges and long distance charges.


1. .5 Users. .


First, the original: mobile users per month charge-out period (1-5) is not query dialect and billing.


Is adjusted to: online business, then a single time provided by the Office to change the situation: (City of Jiangsu Mobile 〔2005〕 No. 202). .


(1) the original online Office each month from 1 to 5, the history of last month is not a query, tuning for receipt: 1 day per month to 5 November in online Office no longer shut down last month, the historical query dialect (as a result of charge-out during the main meals and monthly feature charge up and concessions, a single call price doesn't change). The user may query the whole month online Office list.


(2) online business and the 1861 Office system: the current brands of each month at 0:00 on the 6th, then open this month near real-time billing inquiry last month alone and to adjust to: the global pass, M-Zone users each month beginning at 0:00 on the 4th open; Shenzhouxing other brand users each month at 0:00 on the 5th opening to effectively divert reduce peak queries per month on the 6th and the system pressure, and achieve the layered services of different brands. .


(3) business self-service print terminal and place of reception opening hours: query functionality to maintain monthly 6-0 points and opening up, remain unchanged.


Second, non-rechargeable GSM pre-user tariffs and purchase of mobile prepaid recharge card validity period of certain services. .


III. User Advisory related issues can be answered according to diameter user..


PS: If the user top-Paying and unified response caliber single billing inquiries:. .


Q 1, Miss, I usually work relatively busy, no time to print a receipt, a business is a more convenient method of the query to my monthly bill?.


A: Hi, you can visit Jiangsu Mobile Home website www. . Js. . Chinamobile. . Com, into the main part of my mobile, so customize a single email. This month, then one will be sent directly to your mailbox. Alternatively, you can always check the mobile home site to your real time consumption, it is quite easy. .


Quiz 2, I'd put my first two months of receipt of the faxed, how do I do?.


A: Hello, if you are a GSM user, you can use the fax machine dial the area code +1861, select "3" key to select the fax machine or an appointment by fax, so that you can nearly three months in any one month, then fax to you. If only for a single fax GSM users, other users can not use the brand. .


Q 3. Miss, I was at the ABC money can be normal, but today it is up to it?.


A: Hello, ABC is moving the company one of many contributory network, there may be problems in the banking system caused you can not make payments, we recommend you to other nearby banks and post offices make payments; You can also purchase top-up card for your phone top-up mode; or convenient for you, then you can go to business hall front cash payment. .


Section XI Cup card recharge paying business 1. .1 business description.


Jiangsu Mobile CUP card top-contributory service that mobile users to dial a dedicated voice access number (96669) to use their CUP cards to recharge Paying by credit card or in the open front end to use their CUP cards make payments and to pay related costs recharge the business. Specific features include:. .


1. mobile users enter through the native call 96669, UnionPay card (first time use business input) and Union password, you can add to this machine.


Second, mobile users to use their CUP cards in the business front recharge through credit card terminals Contributions or to pay part of the business function of the cost. .


1. .2 business coverage.


1, CUP card recharge Paying business for all brands of Mobile, Jiangsu Mobile users. .


Second, UnionPay card range contains: domestic issue with UnionPay signs of bank card. In order to guarantee operational security, no transaction password for verification of credit card you can use this service call 96669 (automatic identification system).


3, CUP card recharge Paying business dedicated voice access number 96669 is only open to mobile subscribers in Jiangsu (local call). .


1. .3 business processes.


First, users dial 96669 (or area code +96669) use business. .


Mobile users can use the native call 96669 Cup card recharge fee, per-use business before authenticating the user of the service password. The user first uses need to first establish a phone number and payment card number, then pay for the prepaid service, you only need to enter the user password to Cup card transactions (avoid UnionPay card card number and password at the same time).


(A) of the mobile users dial 96669 voice specific processes, see Annex 6: IVR voice process. .


Annex 6: 96669IVR voice processes. .doc.


(B) post-paid users make payments function, you need to clear all arrears first sexual intercourse, the cumulative amount of the monthly Paying no more than 1500 yuan. .


(3) mobile users by calling 96669 recharging, recharge amount does not exceed $ 500 per month prepaid not exceeding 1500 Yuan.


(D) each corresponding to CUP cards can only be a mobile number, each mobile user can only correspond to a CUP card. Each CUP cards in the "CUP card recharge Contributions" business consumer standards: per card per month not more than 3000 yuan. .


Second, the Business Desk uses Cup card prepaid tuition business.


Mobile users to use their CUP cards in the business front recharge through credit card terminals Contributions or to pay part of the business / functional costs. Users of bank cards in the card and enter the password verification is passed, can be the following:. .


(1) mobile phone recharging, paying.


(B) to be paid for top-CUP card proceed as follows: application to set, modify, cancel and query. .


(3) payment of expenses related to business/function: current accounts, changing card, brand referrals (requires yucunhua time-consuming) three types of business business fee UnionPay card payment method.


(D) the operation of business functions associated front interface related functional interface is still available, but in which new methods of payment: Bank Consortium to pay. Specific methods of operation, see Annex 7: Jiangsu Mobile BOSS system 1. .0 Version CUP IVR payment service manual. .


Annex 7: Jiangsu mobile BOSS system 1. .0 release UnionPay IVR payment business operation manual. .doc.


(E) use their CUP cards to pay moving costs associated with invoice is added to the existing top-Paying invoices signed purchase some of CUP card information (card number, merchant code, certificate number, terminal number), the data for anomalies verification, and print out the invoice to add the user signature confirmation, be confirmed and signed by the user. .


3. place the front of the invoice up to play.


Business prospects of a "top-Paying CUP card business" transaction invoices up to play, supporting users within the last 3 months of contributory service by 96,669 to top up the invoice up to play, top-up the invoice only allows one to play. .


Supplement to fight the invoice with the existing invoice format, there is no Union customer??s information, nor does it require the user to confirm signing.


4, reconciliation binding travel cards processing. .


The reconciliations and mastering process, local payment equivalent to the new addition of a bank reconciliation process and now with bank reconciliation process remains consistent, coordinated by the local Union pay all bank transfer account.


1. .4 Business rates. .


1. mobile users through the native call 96669 fees:.


User fee standards, call 96669 rechargeable card system with the province 13800XYZ505 voice access number of charges, namely: when the mobile users free calls in the province; users call when roaming out of province, normal roaming charges + long distance charge. .


Second, Jiangsu mobile in cooperation with the mark of the business need to pay a certain service payment processing fee, for user fee of 0. .5 percent.


1. .5 Customer service. .


1. place the front desk staff in print invoice Note: user service desk using the recharging paying Cup card, printed invoices need to be signed by the customer on it.


Second, in order to ensure operational security, no credit card transaction to verify the password can not use the service, customers need to be stated in advance. .


Third, when the Business Desk queuing up paying, you can boot the client call 96669 free Cup card prepaid tuition business.


=====================================。 .


The second part of the business of an individual user.


Section communications class. .


I. basic communication.


A local call. .


1. .1 business description.


Local call service is a basic communication function, refer to the user in the mobile phone ownership to make or receive calls. .


1. the business open scope. .2.


All mobile users in the network in Jiangsu basic functions as the default when opening, no application can be used. .


1. use .3..


Direct dial other numbers or answer the other phone can. .


1. standard .4.


GSM users: rates are divided into two kinds, first, with 50 in January rental, make and receive both 0. .40 Per / minute, second, no monthly fees, make and receive both 0. .6 Per / minute. See the current standard offer rates around the leaflets. .


M-zone users: make and receive calls within 0. $ .30/minute to make and receive calls between networks 0. $ .40/minute, current preferential fees please see the parts of the leaflets.


Shenzhouxing users: make and receive both 0. .60 Per / minute, please refer to the current standard offer rates around the leaflets. .


1. .5 reminded.


Users of local fixed telephone local call may not be the area code. .


2 domestic long-distance call.


1. .1 Business description. .


The user dials the phone attributiona other cities in China (including Hong Kong and Macao) users of mobile phones or other phone.


1. .2 Business area that is open. .


Call except Taiwan, Hong Kong and Macao regions other than the telephone, the user does not need to use an application; call from Taiwan, Hong Kong and Macao phone required for opening of Hong Kong and Macao/international long-distance function.


1. .3 Use. .


First, call the addition, Hong Kong and Macao phones.


(A) directly dial the other number (if the other is fixed, or PHS, to be added in front of long distance area code);. .


(2) it is necessary to dial the number to dial each other after 17951.


(C) M-Zone, Shenzhouxing users can dial 12593 to attribution after the call the other number. .


2. dial the phone, Hong Kong and Macao.


(A) Direct dial: 00 + area code + phone number the other side;. .


(2) it is necessary to dial the IP telephone: 17951 17951 + 00 + area code + phone number.


1. .4 Standard rates. .


1. user call.


(A) of the call except Taiwan, Hong Kong and Macao regions outside of China: basic phone calls + long-distance phone calls 0. .07 Yuan / 6 seconds. .


(Ii) call from Taiwan, Hong Kong and Macao: basic calls + 0. $ .20/6 seconds.


2, the user calls 17951IP phone. .


(1) it is necessary to dial the outside except for Hong Kong and Macao region of China: basic calls + 0. IP long distance fee of $ .30/minute.


(B) call Taiwan, Hong Kong and Macao areas: basic phone calls +1. .50 Per / minute. .


(3) the user purchase 17951IP prepaid card on the machine after the call to recharge the phone price list and using 17951IP method and the user is the same as the charges directly call 17951 (priority from IP prepaid card account deduction).


3, M-Zone and Shenzhouxing user dial 12 593 calls in the local country (except Taiwan, Hong Kong and Macao regions) long-distance telephone charges standard: leisure 0. .29 Per / minute, busy 0. .39 Per / minute (including basic phone calls and long distance). .


3 domestic roaming.


1. .1 Business description. .


The user leaves the number when vested to make or receive phone calls.


Note: presented here are roaming in mainland China, Taiwan, Hong Kong Tour See the third part of the specific international telecommunications. .


1. the business open scope. .2.


Jiangsu Mobile users can use without the need to apply (except Taiwan, Hong Kong and Macao regions). .


Users need to roam to Hong Kong and Macao, Hong Kong and Macao, opened roaming and long-distance function.


1. .3 Use. .


When users leave the phone attributiona, roaming in China mainland, dial-up:.


(A) directly dial the other number (if the other is fixed, or PHS, to be added in front of long distance area code). .


(2) the user can dial the number to dial each other after 17951.


(C) call Taiwan, Hong Kong Tel:. .


Direct dial: 00 + area code + phone number.


IP call Tel: 17 951 +00 + area code + phone number the other side. .


1. standard .4.


First, users dial China Tel:. .


Roaming calls + long distance call charges 0. $ .07/6 seconds.


17951 Direct: + IP long distance roaming call charges 0. .30 Per / minute. .


Second, call the standard, Hong Kong and Macao: direct dial telephone: roaming calls + 0. $ .20/6 seconds, dial the IP telephone: roaming calls + 1. $ .50/min.


1. .5 Users. .


Users in China mainland region roaming dial 1860 tariff: user roaming calls within the province, free of all charges in 1860; users in foreign roaming calls to vested in 1860, free-roaming charges, according to the actual charge for long distance charges.


4 domestic SMS. .


1. .1 business description.


SMS refers to domestic users in China (including mainland China and Taiwan, Hong Kong and Macao regions) received by phone, send text messages in English or in the phone, enter the appropriate code to all types of information on demand business. You can also customize the on-demand all kinds of information on the Internet. .


Note: the following are specific to the context in mainland China to receive, send to the Mainland SMS sent to mainland China, Hong Kong and Macao, and Taiwan, Hong Kong and Macao SMS while roaming to send, receive messages see in part three of the Hong Kong and Macao/International SMS ".


1. .2 Business area that is open. .


Jiangsu mobile users do not need to use the application.


1. .3 Use. .


First, the user directly on your phone after you edit the message number to enter an offset, to send and receive short message as normal, set on the SIM card SMS Centre number: + 8613800ABC500 (ABC for long distance area codes in the various regions, Nanjing as 250). New network user's SIM card has a preset is good without further settings. Some phones require short message menu settings short message type set to text.


Second, the user can customize the code to on-demand or message, such as information on demand, mobile banking, securities and other mobile phone business. .


Third, the user may act according to the information on the Internet on demand or custom code SMS dream.


4, the user can edit the text to check the machine's voice tariffs:. .


Users just need to use the machine without entering a password query over the last three months of the native call, balance and validity period.


(A) to send the content. .


1, users: HFCX_YYYYMM (YYYYMM for the query, such as the month of April 2005 should enter 200504; when YYYYMM no losses or error defaults to the current month; "_" as spaces).


2 Other Users: HFCX (such as input years lost when the default is not years). .


(B) send a number.


1, the Chinese mobile phone: +1861 ownership code (example: Nanjing to 0,251,861). .


2, English area code + phone: belonging to 1860 (such as: Nanjing 0251860).


1. .4 Standard rates. .


A cell phone to send and receive text messages between each other in accordance with article one-way fares, reciprocal between Chinese mobile users: 0. .1 Yuan/article, China Mobile and Unicom, etc, to other users outside: 0. .15 Yuan/article, users receive a short message is free of charge.


Second, the user demand Monternet information, uplink costs 0. .1 Yuan / articles, monthly costs down and service provider website, please carefully review the charges. .


Third, 168 information on-demand (with weather forecasts, news, stock quotes and other information on-demand): according to article one-way fares, that is, information that is sent to the user request SMS is free of charge and receive short messages each $ 0. .1. Charging time to short message center receives a user successfully received in response to prevail.


4, mobile banking, mobile security: According to article one-way fee, the service request the user to send short messages of charge, to receive short message service completed by each 0. .1 Per charge. .


1. .5 considerations.


First, the use of information on-demand business user's phone must support Chinese and English short message service. When the short message editor, see manufacturer instructions. (Chinese mobile phone to send number: 168; English mobile to send number: 160). .


Second, users of the SIM card has a certain storage capacity, the capacity is full of mobile phone on the envelope icon will blink, you must delete one or several previous short message to accept and save the new text message.


Third, each short message can hold up to 70 characters. .


1. .6 user services.


First, the situation Monternet business custom query:. .


(1) users can send "0000" to the SP service code, you can query the custom of the SP SMS list.


(B) send "0000" to "186201", you can customize the query a list of all Monternet SMS. .


(3) the user can log on to the Internet. "http://www. .monternet .js. .com" Web site, enter "my services" you can query the custom dream line SMS business list.


Second, business unsubscribe:. .


(A) send the user to "0000" to "186201", query for all custom short message service, reply "QX" you can unsubscribe from individual serial numbers of the business.


(B) send "0000" to the SP service code, return to the custom of the SP business list, reply "QX serial number" to allow individual business unsubscribe. .


(3) users to send "00000" to the SP service code which can unsubscribe to all business the SP. ..


(D) send "00000" to "186201", have custom one-off all Monternet unsubscribe SMS. (To avoid misuse, please do not unsubscribe the user take the initiative to promote the way of internal control can be.). .


(5) the user can log on to the Internet. "http://www. .monternet .js. .com" Web site, enter "my services" in the short message service-delocalization,.


5 Caller Display (CND). .


1. .1 business description.


Caller Display service can be displayed on the user mobile phone number, received or missed call numbers will be automatically stored in your phone. .


1. the business open scope. .2.


Mobile users can use all of Jiangsu. .


1. .3 business.


Users can 移动营业厅, online business hall, messaging and other methods to open or close the Caller Display service. .


First, the user with a valid service password or a valid identity document to a local mobile communication business open or close the caller display service.


Second, users can log Jiangsu Mobile Web (www.. Js.. Chinamobile.. Com), self-service business process into the open or closed sections show business calling. .


Third, users can log on via WAP Mobile phone Jiangsu style sections of handhelds, entered service acceptance, you can open or close the caller display service.


4, the user can edit the text messages on mobile phones "LXK" or "LXG" Send to 01866 open or close the Caller Display service. .


1. use .4.


Call, the user's phone number will automatically display each other. .


On the phone menu, the query is answered or missed calls.


1. .5 Standard rates. .


In equal monthly instalments of $ 5 per month, the user is a normal state by day, the last day of each month. This month's one-day user as long as you use the new business that is at full charge, monthly fee and monthly features user downtime costs at the end of the complement, not case sensitive, in the second half.


1. .6 Note. .


Part of the call as international long distance, and so may not correctly display the other number.


Second, personal communication. .


1 ringtones.


1. .1 Business description. .


Ringtone refers to a mobile user to set crbt, called its done, the calling user play set in a piece of music or sound recording, to replace an ordinary crbt business.


Mobile users can to 移动营业厅, e-Business Office, SMS, etc. opened CRBT. Opening of ring tones mobile users can use the following functions:. .


First, according to the number of custom crbt: targeting a different calling numbers or numbers group play different crbt.


Second, to provide default ring back tone: If no special settings, caller hear ringback tone system, the default setting (the user can modify the default ringback tone). .


Third, to provide on/off function: do not cancel the business conditions, the user can enable or disable the crbt.


1. .2 Business. .


Ringtone to all mobile users in Jiangsu Province. Where:.


One, called the range of users: users open ring tones can be heard nationwide roaming so called ring tones sound. .


Second, the caller scope:.


(A) of the fixed phone users in Jiangsu Province (including PHS and 10,000 ICT);. .


(Ii) in the mobile phone users (including China Unicom); in Jiangsu Province.


(C) from Jiangsu province, foreign roaming mobile phone (including China Unicom) users. One Southern region (Suzhou, Wuxi, Changzhou, Nantong, Zhenjiang) user open ring tones, the customer can hear the normal dial tone ring tones. .


III. Notice: users in the same city special case cannot use ringtone, called hear cailingyin, normal "Doodle" crbt (this does not resolve the problem for the moment).


1. .3 Business processes. .


Mobile users can use the following ways and means to open/close and set a ringtone:.


First, open and close the Ring Back Tone:. .


(A) main business: users with valid ID card or a valid password for the service to the mobile business can apply for the opening or cancel the ringtone.


(B) Short Message: open ring tones: Editor CLK sent to 01 866; closed ring tones: Editor CLG send to 01866. .


(3) Web site: users can go to the corporate portal site: www. .js. .chinamobile. .com (online Office) or ringtones website: http://js. .12530. .com to open/close the ringtone.


(4) 1860: The 1860 users of the phone call can be automatically or manually switch voice business process. .


Second, set the tone:.


(A) of the voice by:. .


A user (need to use a mobile phone) is available in the province call ringtone management number 0XYZ12530 modify passwords, password, and set a ringing tone, and so on (user roaming to province-wide, you can call the province 12530 ringtone settings; they roam to other provinces are unable to dial 12530 ringtone settings).


(B) the way the Internet:. .


Users can visit www. .js. .chinamobile. .com — — the channel or direct login ringtones ringtone site http://js. .12530. .com, color ring back tone settings, set the query, ringtones information maintenance, group maintenance, browse, tone, etc..


(C) WAP mode:. .


The user starts the program, enter the WAP Mobile Monternet (wap. .monternet. .com) click on "style" of Jiangsu Province "ringtones" or directly enter the URL in the mobile terminal: 211. .138. .197. .20/wap, enter ringtones WAP Portal. Specific process please see the following flowchart. "Ranking" and "Browse" and providing user cailingyin tone ordering function, its tone songs and ringtones Internet Web synchronization. "Ring management" to provide "ring set," "check download history", "inquiry set record" feature, which "ring settings" in providing "add ringtones round pick" and "replace the ring" feature, respectively, Selected songs can be added to the default round of elections for the new ring, or replace the default ring tones. For the convenience of the user, the ring tones WAP Portal's home page and the "ring management" are the user instructions to guide users to the proper use of business. .


Tariff: tariff: tone download information fee; communication with the Web site to download fee: WAP GPRS traffic charges.


(D) text messages (This method is mainly used in conjunction with certain activities):. .


SMS download tone: the user to edit the contents of short message: DG tone short number sent to 06888. Case study: users want to download a short number 150223 tone, you edit the contents of short message: DG150223 sent to 06888. Download successful will receive a download successful SMS tips. If a user's personal lingyinku is full then the download fails, and you receive a prompt message download failed.


SMS download ring tones and ring set to the default day: the user to edit text content: SZ ringtones sent to short code # 06888. Example: user wants to download a short code to 150 223 in the ring and set your default ringtone all day, then edit the message content: SZ150223 # send to 06888. Operation is successful the user will receive two messages: one for users to download ring tones success; a success to set the default ring tones. If users download individual ringtones is full then fail, and receive the download failure message prompts. .


SMS query individual lingyinku have downloaded tone: the user to edit the contents of short message: CX sent to 06888. For example: send: CX to 06888. The operation was successful, send SMS to display personal lingyinku in tone and tone coding.


SMS settings have been downloaded ring tones for the day by default: users to edit message content: SZ ring sent to the 06888 short code #. Example: user wants to set personal ring tones database has been downloaded 150,223 bells for their own day the default ringtones, you edit the message content: SZ150223 # sent to the 06,888 operation is successful the user will receive an SMS notification to set the default ring success. If users download individual ringtones is full then fail, and receive the download failure message prompts. .


Tariff: tariff: tone download information fee with the website; and communication costs: send SMS to $ 0. .1, receive SMS is free of charge.


1. .4 Business rates. .


Ringtone to distinguish between different brands of monthly service charge, charge users to download ringtones for information and related communications:.


A monthly service fee charging standards: M-Zone users: 3 yuan / month; global communications and Shenzhouxing Gold Card users: 5 yuan / month; Shenzhouxing mass cards Users: 6 yuan / month (May 1, 2005 10 yuan / month); Gold Pass quick (quick pass): 10 yuan / month. .


Second, month service fee charge mode: does not distinguish between the second half, on a daily basis on the apportionment of the deduction (1 July 2004), at the end of the complement.


Third, download ringtones SP receive information fee: article collection, the information charges a single limit for 3 yuan / article. .


4. dial 0XYZ12530 (as the mobile networks of call) related actions receive charges:.


Distinguish between busy leisure charges, the distinction between leisure and tidings busy busy leisure distinction between interactive line (busy hours: daily 7:00-23:00; leisure: Daily 23:00 - 7:00 the next day) . .


Charge standard:.


Live to. .


Dial a local attributiona province roaming: roaming.


Call attribution busy 0. .30 Per / minute; leisure 0. .15 Per / minute tidings basic fee + domestic long-distance interaction between the normal roaming call charges. .


Dial locations/News interactive basic charges the normal roaming charges.


Interactive call the province tidings heard from the basic fee + domestic long-distance interaction between the normal basic fee + domestic long-distance roaming call charges. .


Call the province within the normal network charges the normal roaming charges the normal roaming charges.


Use the access number (such as 17 951) normal access number corresponding standard normal tariff rates call access number corresponding standard normal access number corresponding standard call rates. .


1. .5 user services.


First, the user only after the opening of CRBT idle state until the called play customized ring back tone. The user is off, not service area, busy, etc., then play the normal audio notification. International (Foreign) to words, Caller ID Caller ID is incorrect or not, they play a normal ringback tones. .


Second, the user can download up to 20 different ring tone (if the user is the system default cailingyin deleted, you can download up to 21 different color ring back tone).


3, ring tone ring tones for a fixed period. Set period in order to better protect intellectual property rights and related interests of copyright owners, CRBT have marked each of the first ring of the validity period that is the content provider be obtained from the relevant copyright owners of works of the ring tones valid license period of use.Use the ringtone users crbt music download into the "My Favorites", as long as you don't delete and did not reach the ringtones music copyright is valid, you are ready to use; if this ringtones music copyright validity period expires, you will be deleted and the system to set the default ringtone music instead, but the user successfully cancelled ringtone, will continue to follow the agreed standard payment function ring back tone service monthly fee. Tone expires can continue to use, depending on content providers and copyright holders to renew. If after the user intends to continue to use the custom ringtones, whether to charge fees for the information content provider. When ring tones after the expiration date, the system will automatically delete the section ring, which was originally set to ring back the calling number will hear a system default ring tones sound. .


IV. user consulting the relevant business issues ringtones may be based on the attached "speak with one voice to answer:".


Appendix: Consultation response CRBT users "speak with one voice." .


Q 1: what is a ringtone?.


A: Hello, ring tones is that you can choose your favorite called ringback tone, when people hit your phone, it is not common to hear the "beep" sound, and you can hear your choice personalized music. .


Quiz 2, I am m-zone user, may I ask how you can use the color ring back tone service?.


A: Hello, You can pass messages to the operating room or apply for open CRBT. Then call 0XYZ12530 or enter the site, Jiangsu Mobile ring tones ring tones channel related settings, such as ringtones select, password, service. .


Q 3. why others dial my cell phone, I do not hear back tone set?.


A: Hello, ringback tone that only a local user or roaming abroad to Jiangsu Province, users can hear ring tones normal tone, dial your phone if the user is in other regions or provinces user can not hear. .


Quiz 4, what is the system default crbt?.


A: Hello, in your opening CRBT, if you do not choose personalized ring back tone, the system will automatically help you choose a piece of music or song as the default ring back tone, or you can go to the website of Jiangsu Mobile Color Ring Back Tone management system default settings. .


Quiz 5, what is the group management? how to set?.


A: Hello, group ring setting requires you to Jiangsu Mobile site, enter the ring tones business management system, in the "Group Management" in their own group to set a number to ring set, so these numbers hit your mobile phone will hear the same individual ringback tones. .


Quiz 6, I heard that there is a sudden ringtone is valid, can you tell me what's going on?.


A: Hello, with the ring tones business grows, we in the ring type, ring number, business process and other aspects of the integration and improvement, and in order to better protect intellectual property rights and related copyright interests, the current We offer ring tones each SP have marked a period of sound. .


7 questions and answers, I'd like to make a gift to my friend cailingyin, how do I do?.


A: Hello, You can log-in Jiangsu Mobile Home website www. . Jsmcc. . Com page bottom right corner of the ring tones into the channel, in the "Browse ring tones" in the tone ring tones you need, select and click on "Order" next "," gift ", according to page prompted to enter your friend's phone number, ring tones sound Gift operation is complete, then the page will prompt you to successfully presented..


FAQ 8, why I used ringtone password does not work well now, Web site password change into that enquiries telephone password?.


A: Hello, to facilitate better use of most ring tones ring tones business users to avoid the phenomenon of ring tones password is forgotten, from November 1, 2004 unification from CRBT change the password check your phone bill in 1861 6-digit password. .


2 domestic MMS.


1. .1 Business description. .


MMS, MMS is a Chinese name (full name in English as MMS Multimedia Messaging Service), multimedia messaging. Multimedia message service to WAP wireless application protocol as the carrier, China Mobile communication of GSM data transmission network, including text, images, sounds, data and other multimedia formats.


Second, business segment. .


MMS business division by communication entities can be divided into:.


(1) point to point MMS (meaning (2) mobile phone to the phone):. .


If both have MMS mobile phone, enter the phone number for easy photo, pictures of the mobile phone instantly. The sending user via MMS mobile phone to produce, write, and send MMS to MMS gateway (MMSC), MMS gateway (MMSC) MMS is sent to the recipient mobile phone.


If the parties have only one multimedia phone, use the normal phone receiver in 2 hours if there is no extraction of MMS, the MMS will be forwarded to Monternet album, Monternet album successfully received after forwarding the MMS, which MMS will be charged at the same time for different reasons Monternet album will be free of charge on the receiving side user alerts (SMS or WAP Push message), notification message as follows:. .


1. for non-MMS Terminal direct forwarding of MMS, SMS notification: user 13XXXXXXXXX sends you an MMS, because your mobile phone doesn't support MMS, please go to extract the Monternet album.


2, the unknown state time-out did not take the forward end of the MMS, SMS notification are: user 13XXXXXXXXX sent you a multimedia message, because you temporarily can not receive mobile phone, please go to Monternet album extract. .


3, for the MMS Terminal timeout is not removed and forwarded for MMS, WAP Push notification message: user 13XXXXXXXXX sends you an MMS, because your mobile phone is temporarily unavailable, please go to extract the Monternet album.


4, unconditional forwarding Monternet album, WAP Push notification message is: the user 13XXXXXXXXX sent you a multimedia message, because you will be forwarded to the MMS Monternet album, please go to Monternet album extract. .


(B) the Monternet MMS.


1, mobile phone to the application (uplink). .


MMS mobile phone to any mailbox (or SP): users of MMS mobile phone to send a photo or a saved MMS to an email address (or MMS-SP), select MMS and then choose send to Email mailbox (or selected send MMS), enter each other's e-mail address (or MMS SP code), and then send it. Mailbox recipient user can log on to the mailbox to receive the MMS, if the recipient user's mailbox is a network of China Mobile's dream, dream network mailbox system to receive the MMS, you will notice in the mail arrives to the receiving user to send SMS notification.


2, Monternet-mail to MMS mobile phone (downlink): Internet users log on Monternet mail (mail.. Monternet.. Com), select Send MMS, the receiver input each other's cell phone number, the MMS as a e-mail attachment, you can choose to send. .


3, download Monternet MMS to mobile phones (descending): a user can from the Internet Web site customization, VOD Monternet MMS, MMS is sent to the phone. Customized, on-demand and on-demand or on-demand dream is similar to SMS, the user first need to register on the website of your own mobile phone number, and select to download dream network MMS, and enter the phone number you want to send, and then send.


Third, the business bearing. .


MMS service can be hosted in the GPRS network, the way through GPRS MMS terminal access WAP gateway, MMSC access. Can also be hosted in CSD, MMS terminal by dialing access WAP gateway, MMSC access.


1. .2 Business area that is open. .


I have GPRS in user as long as the function or CSD data features can use the multimedia message service, without opening a separate application again.


1. .3 Standard rates. .


MMS service tariff into communications and information fee in two parts.


First, the principle of fee collection. .


(A) in accordance with article one-way billing. Each MMS maximum capacity limit of 50K, does not distinguish between a roaming and roaming.


(B) to send the SMS notification free of charge. .


Second, the MMS business communication expenses charge standard.


(A) MMS based communications rates (hereinafter referred to as F1) to 0. .90 Yuan / articles (this stage is 0. .5 Yuan / article). .


(Ii) the payment imbalances SP downlink communications charges, according to the billing section. SP communication rates (hereinafter referred to as F2) in F1, on the basis of a percentage discount, tentatively scheduled for 50% of F1.


Third, MMS charges pays principle. .


(A) the point-to-point MMS: users by sender; F1.


(B) Monternet MMS. .


1. mobile phone to the application: the sending user to pay for F1;.


2, Monternet-mail to MMS Mobile: E-mail users (only Monternet-mail) the payment of F1, the phone bill be paid in. .


3, download Monternet MMS to mobile phones.


SP according to the number of imbalances in accordance with Article MMS rates down F2 to pay down the uneven communications; users (the user specified system operations, before receiving information that the custom business users themselves or their designated person) to pay information costs, information costs provision of services by the SP custom, China Mobile has veto power and guidance, which may include free, according to Article billing, monthly fee of three types, according to a maximum of 4 yuan article / section, monthly up to 40 yuan / month. .


4. GPRS traffic decrease.


1, the user using GPRS or CSD to send and receive multimedia messages are subtract the corresponding GPRS traffic. .


2, press 1. .3: 1 scale reduced due to MMS GPRS CMWAP arising out of the flow (for example: users send the contents of the MMS 10KB reduced 13KB GPRS traffic), reduced the maximum amount is reduced to zero.


The reduction of the sender: the sender, then one after the MMSC generate CERs. .


Reduced to the recipient: the recipient has successfully received after a reduced to MMS Terminal, the user refuses to accept and forward to Email, non-MMS terminal processing system is not reduced.


3, the user ownership of provincial and subtract GPRS traffic generated by MMS. .


1. .4 operations guide.


1, first of all be sure whether the phone supports MMS, GPRS function, and has launched GPRS services. .


2. set up the phone.


If China Mobile customized mobile phones, you can directly use the phone without the need to set the menu or shortcut keys to use MMS. However, if the phone is not found in the default configuration of MMS can be set in accordance with the following methods. .


Based on the GPRS MMS parameter settings:.


Connection Name: China Mobile MMS (GPRS). .


Data bearer: GPRS.


Access point name: cmwap. .


Identification: the common.


Gateway IP address: 10. .0. .0. .172. .


MMSC URL address: http://mmsc. .monternet. .com.


Connection security: off. .


Connection type: permanent.


Parameter settings different mobile phone models vary, please check http://www. . Js. . Chinamobile. . Com "Monternet" channel or www. . Monternet. . Com. .


3. How do I send a multimedia message:.


(A) issued to MMS MMS mobile phone. .


1. Select multimedia information menu, press the confirm key.


2, choose Edit menu, multimedia information, enter the multimedia content, you can insert images, sound and text, press the Enter key;. .


3. Select send a multimedia message, enter the phone number, press ENTER to send.


(B) MMS phone sent e-mail address, enter the other email addresses to send. .


(3) email send MMS to a mobile phone: mobile mailbox (http://www. .e172. .com) to send.


Fourth, how to receive MMS:. .


Before receiving the MMS mobile phone to receive an MMS, the phone can automatically download the content on the Internet, and MMS mobile phone screen appears to receive multimedia messages, to receive finished, the user can view the multimedia message, reply, delete, etc..


5, the user self-service system. .


The user can access through the WWW mobile Monternet (www. .monternet. .com) MMS channel, query and set up your own personal information: mobile terminal model, applications for supplementary service (forwarding address, the filtering criteria, phone support, image size, the phone supports the message size, will do what type of content adaptation, including picture size, resolution, discarded do not support contents, etc), contact address, telephone number, etc..


Mobile users can edit "0000" and send to 186,203 inquiries and unsubscribe MMS. Editing can also phone, "00000" will return all the multimedia message service (the function is not user information). .


3 SMS call.


1. .1 Business description. .


SMS-call business is when the user shuts down or is not in a timely manner, all incoming calls are diverted to automated voice response system, voice platform records user information when the user calls, call information by SMS sent to the user's mobile phone.


1. .2 Business area that is open. .


With SMS functionality huzhuan and is available to all users of the application for opening of the business.


1. .3 Business processes. .


Receive channels.


Entity operating room (including running the business hall, co-operating room), 1860 automatically sets, text messaging, online business hall, handheld operating room. .


Secondly, the formalities.


(A) of the user to the operating room, by the authentication accuracy, and the number of state normal users can directly handle the business front. .


(2) the user to select "2 1860," automatic service acceptance by the "1" to select the native or enter business mobile number enter the valid password for the user to select the "3" for SMS-call service fulfillment option "1", "2" to close the selection.


(C) the user to edit text "DXHK" (opening message call) or "DXHG" (turn off SMS call), send to "01866", the system to send messages back to the code is: 18611. .


(4) the user logon Internet/handhelds, select business, SMS call of the open/close operations.


3, functions and take effect. .


(A) SMS call after the effective time website, Business Office, you can choose to take effect immediately or monthly; SMS applications, 1860, online Office, handhelds, the effective time to apply immediately.


(B) call the user opened the message, the shutdown or not and the circumstances, the person calling the cell phone into the automated voice that process, the system plays the voice says, "You call the user has enabled SMS paging business, he will start SMS received after the notification, please hang up, wait for call back!. " .


1. standard .4.


First, the business charged monthly fees of 1 yuan, if the user entered into force for the month, month features a one-time fee immediately deduct the remaining cases, the text calls monthly fees deducted once each month on the 7th (one voice for the external publicity beginning of each month), regardless of the month opened a few times. .


Second, on the opening of the SMS-call users free of charge so the business call transfer fee.


Third, the SMS call caller calls the user's calling free phone calls. .


IV. user SMS application for opening, closing, free of charge.


5, text messaging users to receive calls of SMS notification free of charge for this service. .


1. .5 user services.


1, due to open this business users automatically after the system shut down and not to set up and call transfer (call transfer number is 13800XYZ301, XYZ area code on behalf of ownership, Nanjing 250, this number is not external publicity), if the user set their own call transfer functions transferred to other mobile numbers, the message call feature automatically lapse. For in this case the user calls another function to enable SMS 1860 to be re-opening message call service call (whether the user opened several times, only cost one yuan per month). .


Second, the user launches SMS-call service is started before the "shut down and unreachable huzhuan", this opening SMS Huzhuan at respiratory failure automatically after your business. That is, for the user to set off and not and call transfer and SMS-call to the business setting huzhuan last time is set to a valid setting.


Third, the user number complex machine, such as SMS call feature is not due, then the call automatically recover text messages. .


IV. the user opened the message call, if opened, Macao, Taiwan and international roaming feature, SMS call functions automatically turn off, when the user closes, Macao, Taiwan and international roaming capabilities, SMS call functions automatically restore again.


4 Call waiting. .


1. .1 business description.


Call waiting service is a user during a call can make or receive a third-party call, and can freely switch between the two calls of business. .


1. the business open scope. .2.


Jiangsu Mobile users can use without the need for the business. .


1. use .3..


Before the business users need to activate the call waiting function in advance, there are two activation:. .


(A) by mobile phone, enter the unified code. Code: how to do this.


1, enable the call waiting function: mobile phone, enter * 43 # and press the send button. .


2, check the current call waiting status: on your phone, enter * # 43 # and pressing the send key.


3, cancel call waiting: the phone, enter # 43 # and press the send button. .


(Ii) when a user with A phone call, phone call, B will hear a "beep, beep." The incoming notification tone, you can achieve through mobile phone key operation in AB two free switch between calls. User during a call, not only can answer other phones, you can allocate a call, and likewise you can phone press in two free switch between calls.


1. .4 Standard rates. .


Call waiting service, toll free.


Caused by call waiting service users according to their normal telephone bill for calls to calculate and maintain the same state of charge airtime. .


5 call transfer.


1. .1 Business description. .


Call forwarding service is a user calls to advance the mobile phones or other phone, and thus avoid the loss, including unconditional call forwarding, call forwarding busy, no answer call transfer, and call transfer.


First, unconditional call forwarding: The user can transfer all incoming calls to pre-set cell phone or other phone, unconditional call forwarding with the highest priority, when the user activate this feature on the phone, the following three kinds of call forwarding function automatically lapse. .


2. in case of busy call forwarding: when users call in third parties to the call, the call is automatically transferred to the user prior to setting the handset or other telephones.


Third, no answer call forwarding: When a user's mobile phone connected and no one answered, the call is automatically transferred to the user pre-set cell phone or other phones. .


Fourth, and call forwarding: If the user does not turn on, no SIM card, cell phone signal masking, incoming calls will automatically be transferred to the user prior to setting the handset or other telephones.


1. .2 Business area that is open. .


In addition to the "China mass card outside users do not need to apply to the use of the business.


1. .3 Use. .


Users can set up call forwarding phone menu prompts, you can also enter a uniform on your phone to the code. Code of how to do this as follows:.


Types of business name registration (activation) to delete (cancel) Check status. .


1 the unconditional call forwarding * 21 * DN # send # 21 # send * # 21 # send.


2 Busy Call Transfer * 67 * DN # send # 67 # Send * # 67 # send. .


3 no answer call forwarding * 61 * DN # send # 61 # * # 61 # sent sent.


4 can not, and call forwarding * 62 * DN # send # 62 # Send * # 62 # send. .


DN: users in the future, things are going to number, if it is a fixed line phone or PHS, the numbers must be preceded by the attribution of long distance area codes.


1. .4 Standard rates. .


Call transfer press call time billing, with no monthly service charge.


Users call transfer fee standards:. .


Unconditional call forwarding and call transfer and: basic fee huzhuan (net 0. $ .20/minute; gateway 0. $ .30/minute) + attribution to the forwarding of long-distance charges.


Busy call forwarding and call forwarding no answer: Call transfer the basic fee (net of 0. .20 Per / minute; network between 0. .30 Per / minute) + attribution to roam to the long distance roaming charges + transfer of land to former to the long-distance charges. .


6 IP train.


1. .1 Business description. .


IP train business is through China Mobile and IP networks, mobile users and fixed telephone user bundle for fixed telephony users to directly dial "17951 + 0 + area code + fixed phone number" or "17951 + 00 + country code + called number" call to the domestic and international fixed user offsite and offsite China Mobile phone user, its IP telephone mobile payment by bundling.


1. .2 Business. .


First, train service on IP and mobile phone users bundled landline users, the user can dial the long distance domestic and international IP fixed telephone and mobile phone offsite. International IP long distance access to mobile phone users. Fixed telephony users do not need permission to apply for an international call.


Caller: fixed phone users, that is, business users; can be used to enable the business fixed-line direct dial IP telephone. .


Called: offsite long-distance telephone user and remote China Mobile phone user.


Second, each of China Mobile phone ownership up to 5 bound to a fixed phone, they will not provide group binding. Each fixed phone number can only bind to a cell phone. .


1. .3 business processes.


Mobile user can handle IP through-train services as follows:. .


1. Mobile Business Hall.


(A) of the account. .


Mobile users are available with a valid identity document or the service password to move the mobile business communications co., Ltd. Jiangsu mobile train "IP" business registration "for" train "business IP.


(B) stop. .


The user has opened for the "train" business IP, if binding phone active outages or debt is down, the system will automatically stop the mobile phone is bound to a fixed phone IP (17951) right to use, and calling the corresponding dial tone when played. User after complex machine automated system recovery through train "IP..."


(C) transfer. .


To apply for a transfer of mobile phone users need two sides clear this business whether to retain or log off. ..


(D) No changes. .


Business applications can bring valid ID card to the mobile business Hall modify, and delete are bound by fixed phone number. When business applicants delete all bound number, this business is off. ..


Second, the company portal, www. . Js. . Chinamobile. . Com online business IP Office can be opened through train operations, queries, add / modify the binding of the fixed telephone numbers and other operations. .


Third, 1860: including automatically opened, query, add/modify the binding of fixed phone number (since 15 July 2005 onwards).


Fourth, the user password management. .


When a user account to its fixed telephone provide the user's password, the user password is 6 bits (initial password: 123456). The user can freely choose whether to dial the password to use this account. The user must enter the correct password for the user to have the right to its fixed telephone "to lock or unlock the" call-set up operations. The user is enabled for the account of "lock" the call, dial the IP telephone each time, you must dial the correct password for the user. Users can, through the Web site (www. .chinamobile. .js. com), operating room and call 13800138000 (option 1 - 4) for password changes. .


1. .4 service tariff.


First, users IP through train service, the fixed-line side of the close of the bill, charging the phone side of the IP long distance calls, IP phone rates in accordance with the current implementation of standards (ie, domestic long-distance 0. .3 Per / minute). .


Second, in the same fixed IP on phone cards and "train" business IP can be compatible, but not both. Because when you apply for a business to be given preference to "train" business IP or IP China Mobile prepaid card, the system will first of all from the user preferred business account IP extravaganzas.


Third, if the user preference for the first deduction IP prepaid card account, when the IP recharge card balance is low, the system will call the user process, when the call time in less than a minute to "Didi" sound prompts the user to balance lack of balance is not enough time to maintain a basic phone system will automatically switch to the IP billing system through train. .


1. .5 user services.


First, the user can open the IP through train or by the 移动营业厅 Jiangsu Mobile's Web site (online business hall) query generated if a single IP phone. .


Second, the use of IP through train might be affected by the impact of interconnection.


One card double number 7. .


1. .1 business description.


"One card double number" service is a SIM card in the opening two numbers mobile phone numbers (with a STK card also stores two different IMSI, ICCID and KI data), the user can operate through the phone menu to switch to Select any one of numbers to call, to meet the user at different times, locations using different number of communication needs to provide users with a personalized communication. .


1. open range and .2 business types.


Currently the business only in the context of Jiangsu Province "global links" user open, divided into two types: the province with the province with the remote. The province with the way that "one card double number" of the two numbers the same attribution for the province, the province remote means "one card double number" of the two numbers are attributed to two different attribution province. .


1. .3 manifestations.


"One card double number" of the performance of the form: the main code + vice numbers. In general, the province with the land: the main number for the public to use the general number, private number, vice number is personal, off-site for the province: the main number is generally the main activities of the user to frequently used numbers, deputy general number for the user plays to activities to frequently used numbers. .


In principle, by the user to specify the number of main and Deputy;.


1. .4 Location and composition. .


"One card" as a "GSM" brand of value-added services, its primary number must be a "global common" user number principle, Vice-President of "global" or "gold" in China, the combination can be:.


1, GSM + GSM: the user selects the main number and sub-numbers are for the GSM number. .


II. GSM + PPS Gold: that is, the user selects the primary number for the GSM number, number, Vice-President of the China Gold card.


Lord, Vice-number can belong to one virtual network (except remote province), or separately with different virtual network, but the short number of virtual network does not provide second call forwarding settings. .


1. .5 fees.


First, the main number. .


Primary number of all charges (including voice services, new business, monthly basic fee, etc) are performed according to the GSM standard, the user can choose various GSM packages;.


Second, the Deputy number. .


(A) the number as a "GSM", such as a monthly basic fee is waived, the user can choose various GSM package. Specific implementations for the pay-per-use account users upon a return, prepaid users monthly return way.


Note: The world through the user's charges a "basic fee +0 50 in January. .4 Per / min" and "No monthly basic fee +0. .6 Yuan / minute," two, and the BOSS system, Deputy numbers only choose the former user charges on basic fee waiver, it must recommend to the user handle "basic fee +0 50 in January. .4 RMB / minutes" before the Deputy number GSM packages enable users to enjoy the basic fee waiver offer month. .


(Ii) the number as "China gold", "gold" current PPS standard implementation, users can choose to play various types of assured..


Election involving more than other places in the province set, tentatively when the user select only the province first apply for a unified global communications packages / worry hit Package (rest assured play packages are as follows: 30 per pack 50 pack 90 yuan and 50 yuan two steps), by the user to change the number of packages to be handled attribution. .


Third, a card number dedicated STK card costs.


In principle, each 100, taking into account the price of inconsistency throughout the SIM card. Urged all localities to local realities in order to slightly higher than the price of regular SIM card sales, at the same time the company's old customers, large customers and other appropriate relief. .


IV. new business.


"One card double number" in the opening two numbers related to new business, respectively, and were by no attribution to the corresponding rates corresponding brand standard. .


1. business related to .6..


1, SMS center number. .


A card number STK card set corresponding areas of the two SMS Center number. But in the use of a number, you cannot display an alternative number of SMS reception.


Open Business option. .


Main numbers and the Deputy operational business numbers are available for the respective brand has now opened to all business, including all kinds of new business. When in service, the Deputy numbers respectively for liberalization related business functions.


Pin number, transfer, stop / re-machine. .


Main numbers, the number of pins, Vice-President, downtime, complex machine and related treatments according to existing regulations. But the user if the monthly fee and period of downtime or active baoting do not enjoy the basic fee of 50 January discounted.


4, Contributions. .


A card number for user fees can have the following way:.


(A) were in the Lord, Vice numbers to pay their respective ownership;. .


(2) for the same place within the province if the two numbers are the same billing attributes can also be represented by a number that the unified payment-account fee (on request and payment of the user account may be made by prepaid GSM to GSM after payment).


(C) for the remote province of remote users can pay to achieve the two numbers in the same pay, but it would not pay a combined account. .


(4) the number as vice principal, are the old number will not change the original billing attributes — the lineage of the original payment method.


5, two-numbers remote province of the special provisions. .


(A) the registration number in offsite-user should be in the main number for the business of attribution, choose the number in any area of numbers (that is, access business offsite xuanhao). At present only for user offsite xuanhao in handling the "one card", and only in the branch (including County Branch) opened in the main hall (requires remote card conditions), offsite network grid access xuanhao protocol using the network protocol for land and for keeping user access information.


(B) The branch should arrange to upload through the BOSS system, dedicated to "dual-card number" for the province to share the business number (the first City branch: 200, County Branch 100, in the future to ensure the number of available numbers at 50), operating personnel can be handled at the front desk for the user to double number one business card remote random selection. All localities should hold people accountable for monitoring the use of the local share numbers, numbers less than should be added in time to meet the remote parts of a card processing requirements of dual numbers. .


(3) in the province a card number different billing accounts are the corresponding parts of the production, there is no settlement between regions.


(D) At present, a remote write privileges card card system was divided into local and remote write permissions to write card card access (only for a single number written on card), the basis of an increase in the remote province, a two-number card card write permissions The rights include remote write card privileges and only has a remote write card authorization card to apply for permission to open a card remote province card write permissions even number, open the Office of the business needs of the business center of the business card for "cross-dual No." Write card privileges (the application form see Annex 1). Local authority permission to write card card number only to write the local pair of cards, only one card even number remote province authorized permission to cross-application data card and write cards. .


(5) the branch should be asked to fill out the authorization card spanned two write permission to an application, single-card ", by fax to business card centre at the same time submit a copy of the electronic document to mailbox wangcn @ js. .chinamobile. .com.


1. .7 Business processes. .


Service acceptance.


Users with valid ID document in the operating room, "One card double number" service, sales staff through the business to operate the module receiving terminal business. .


II. user match number/card process.


(A) there are two numbers for the user (GSM + GSM and GSM + Shenzhouxing Gold), sales staff to confirm the user identity on the spot using a special SIM card dual card number written card by way of remote users production of SIM card (which requires two numbers for the same machine as the main number);. .


(Ii) for a number of users, from its optional second number (the number may be different in the province to select shared code), operating personnel on the spot to get a second number of network access procedures and the use of a card, a special SIM card through remote write for users; making the SIM card.


(C) of the two numbers are the new networks of users, the two numbers by optional (off-site numbers can be selected in the province shared number), operating personnel on the spot network to its procedures for handling two numbers and use a card Dual SIM card specific number written card by way of the remote SIM card for the user making;. .


Branch to apply for a card, a special SIM card method with the existing process.


1. .8 Operation method. .


First, the user will be dual-SIM card into the phone no., post, mobile phones will prompt the user to enter a PIN code, enter the required user selects use the number of the PIN and confirm it later (the original PIN code 123401/123402), SIM card system to automatically activate the PIN code of the corresponding user number of the SIM card user data, the user can use this number to call. If users need to switch to an alternative number to call, you can phone, enter "GSM services" menu, select "switch to another number" and verify that you can switch from the current number to another number.


Second, to support a business card dual mobile phone number must:. .


Supports STK function.


Phone software required to support the business;. .


Currently on the market to support a card number for a business model of Terminal NOKIA6150, NOKIA6210, NOKIA8210, NOKIA8850, MOTOROLA V988 +, MOTOROLA6288, MOTOROLA7689, T28sc MOTOROLA189, ERICSSON, ERICSSON T39mc, SIEMENS3568i, ALCATEL SIEMENS6618, SAMSUNG A288 OT700, etc., does not apply to Terminal models, SAMSUNG NOKIA5110, SONY-J16 N188, 3900, kejian . And main and switching time between the number and menu display are closely related with the terminal. Purchase of specific features, see the terminal when the user manual. .


In order to better promote the "one card" open for business, in the business, operations, customer service personnel should be concerned about whether or not the user's mobile phone supports a number of business cards, and proactively on cannot support the business users to do the work of interpretation. At the same time, switch the SIM card from select number start to succeed and the whole process of authentication on the Internet, generally takes no more than 30 seconds, do associated advocacy work.


1. .9 Other. .


A card number when the statistics, the main, the Deputy will be a separate number in the corresponding brand statistics.


Flash 8 letter. .


1. .1 business description.


The letter is a flash message that sends to the user's information can be displayed directly in the phone screen, read the following information is not automatically saved. .


1. the business open scope. .2.


Jiangsu Mobile users do not need to apply can be used, the receiving party is limited to China Mobile users. .


1. use .3..


Flash letter sent the same way as ordinary text messages, caller just called number before the prefix "033" can be sent after. .


If a user sends shanxin to 1390518 × × × ×, and edit the SMS sent, the sending number 0331390518 × × × ×, to complete the SMS sent, received messages directly to the contents of short message appears in the phone.


1. .4 Standard rates. .


Press article, one-way billing.


Send the letter by flash 0. .2 Yuan / Article collection, not counting the package in the SMS package, received a letter does not charge flash. .


1. .5 user services.


If the user does not see the first letter of a flash before the case of second or successive multiple flash letter, only to see a flash last receive a letter, did not read the contents of the front will not be able to view and reservations. .


Shanxin in different manifestations vary depending on your phone, the individual model cell phones may not support shanxin.


9 phone bank. .


1. .1 business description.


Mobile banking is electronic money and mobile communications integration, China Mobile Communications "Global Link" Users only need to create an account in the relevant bank, will replace the SIM card into the phone bank dedicated STK cards (phone numbers remain the same), can be used mobile networks, short message service, access to safe, convenient and efficient banking services and financial services. .


1. the business open scope. .2.


Currently only China Merchants Bank Card has a "global links" users. .


1. .3 business processes.


1, "GSM" user with valid ID card to the designated Chinese 移动营业厅 handle (with a valid password can not apply for services). .


Business functions.


(1) Financial Services (2) Services: All kinds of account balance inquiries, transaction history of all account inquiries, transfers between the various types of deposit accounts. Margin deposit accounts and securities transfers between accounts. .


(2) system services: modify transaction password, temporary loss of the deposit account.


(C) Financial Information: Currency exchange rates of the inquiry, various varieties of deposits, term, interest rate inquiries. .


(Iv) the sale of securities: shares, securities buying and selling a delegate.


(E) generation of payment: payment of mobile phone bills, direct phone, water, electricity and so on. .


(Vi) personal firm offer foreign exchange trading; trading between currencies.


3, STK management. .


Mobile banking a SIM card specifications 64 capacity intelligent menu STK SIM card.


SIM card mobile banking front pattern and the text by a group of uniformly negative. Kcal, small cards are China Mobile and phone banks marker. .


Mobile phone SIM card of the Bank of the short message centre number is in write-write to the card when fixed, the user does not need to enter the mobile banking short message center number.


1. .4 Standard rates. .


STK card fee: up to 100 Yuan/Zhang, customized by the branch.


Phone banking at no additional charge monthly fees, short news article by one-way charging, the service request the user to send short message does not charge users to receive short messages by 0. .10 Yuan / articles of charge, subject to a successful reception. .


Annex 1: mobile banking card menu. .xls.


10 Mobile Stock. .


1. .1 business description.


Mobile securities business is the mobile users through a dedicated card in the built-in STK menu of securities trading and access to information related to securities business, which is the currency of electronic and mobile communications business combination. .


China Mobile digital mobile phone users as long as you have SMS function, the SIM card is replaced by a mobile stock-specific STK card (cell phone numbers remain the same), while in huatai securities companies to apply for a mobile securities business, you can use the mobile phone network provides short message service, and enjoy a safe, convenient, fast and securities services.


STK built-in menus through a dedicated user can do the following: market inquiries, the price prompted the Securities and Exchange commission (including buying, selling, withdrawals), Yinzhengzhuanzhang, transaction information search, personal data changes, investment consulting, check stock information. .


1. the business open scope. .2.


All accounts of Jiangsu Huatai Securities mobile users. .


1. .3 business processes.


Users must present their valid documents to apply for securities firms and local 移动营业厅 launch mobile securities business procedures, in exchange for exclusive STK card. .


1. standard .4.


STK card fee: Up to 100 yuan / Zhang, specific standards set by the branch since. .


Send a short message is free of charge to receive short message by 0.3 Yuan/article, to successfully accepted as an associate.


1. .5 Customer service. .


??? ? ? first-time use mobile securities business must first set the STK card account, the account you simply set up once, and each subsequent use without any further Setup.


Second, first-time "stock advice" should first set the service code, Huatai Securities service code "09998." .


Third, according to the users to send short message content, you may return more than one short message, press article billing.


4, using the mobile phone must support the securities business STK technology, most mobile phones currently on the market support STK technology. .


11 multi-party calls.


1. .1 Business description. .


Multiparty call business is a third-party call and Conference calling services collectively, allows the user to create a multi-party call, at the same time, and 3-6 months (up to 6) the user while the call.


1. .2 Business area that is open. .


All Jiangsu mobile users do not need to apply to the use of the business.


1. .3 Standard rates. .


Free monthly feature charge.


Multi-call business users generate their normal airtime tariff and billing standards, maintaining the same state of charge airtime. .


1. .4..


By Nokia mobile phones as an example:. .


Organizers get through the first participants of the phone or on the phone the first participant.


Press the turn key, select "dial the other party," participants with the second call, this time the first call will be preserved (not involved in the call). .


Press the down arrow to select "conference call", in which case the third party will be at the same time on the phone.


Increase the call side, then repeat step 2 and step 3. To one of the participants with a separate call, press the translation button, select "Individual Call", select the participants. After the completion of a separate call, press the turn button, select the "conference call" to return to the call status. .


End all calls by hang-up key.


1. .5 Note. .


First, the current user in the province can use the service, users can roam between provinces after normal use of this feature depends on the local network supports this function.


Second, users need to have the call waiting feature and activate the phone function before using multi-business. .


Third, the organizers of the mobile phone's required functionality (currently on the market, most of the mobile phone has this feature), you can select any one of the participants (mobile phones or other phone) between individual call, or you can select all of the participants at the same time on the phone. Other participants on the availability of multi-party call functions without restriction.


12 mobile chat. .


1. .1 business description.


First, business description. .


(A) mobile chat is a short message mode user can chat service, the user can enter a short message service, cancel service, add, delete objects, works in accordance with the custom condition select Chat.


(B) mobile chat messaging business is Monternet an important part of business is China Mobile to provide mobile users text-based chat dating service speed dating platform. .


Second, the business function.


(A) of the chatters match function: can be user-specified match conditions. .


(Ii): a user can chat function and specify the Monternet Q, to the short message forms of dialogue.


(C) of the buddy list generating function: users can add to the friends list of chatters. .


(4) query functions: a user can query the online buddy list sweet girl, and the recent works of history.


(E) blacklist feature: Users can reject call for some users. .


Third, mobile chat by SMS code 161. Mobile chat service portal http://www. .com .cn .m161.., and mobile Monternet http://www. .monternet. .com on links.


1. .2 Business area that is open. .


Jiangsu mobile user can use.


1. .3 Business processes. .


First, the opening, closing, manner.


(A) STK card by:. .


Chat with "mobile" service menu STK card the user only needs to follow the phone prompts, you can open, close the business, no need to remember complicated instructions and called number. In the Select China Mobile "mobile Monternet" card "mobile chat" function, the function menu appears. Users can use to select the appropriate menu.


(B) of the text messages. .


1, open.


Users to edit the short message "KT" send to 161. .


2, off.


Users to edit the short message "GB" to send to 161. .


(3) SMS: interactive mode.


If the user first use "mobile chat" function, you can send any information to the mobile chat Te Fuhao code, the system will return to the boot menu to guide users. Such as sending a "0" to 161, the system returns a short message menu, follow the prompts to the user. .


Second, business operation processes.


(A) registration, change the data flow. .


The user may use the STK card order, single-step SMS instruction, multiple-step SMS instruction means three ways of registration and change of information, as explained below:.


1, STK card mode. .


Users on your phone, select STK card services into the mobile chat menu, choose "registration, change of information" feature, enter a nickname, age, gender, personal profile.


2, one step short message mode. .


The user edits the text message "ZC_ gender age _ _ _ profile nickname" sent to 161. The "_" represents a space or a "#" sign ("_" follow all for this explanation).


3, multi-step way of short message. .


When the user has not yet been registered personal data, you can pass multiple steps short message registration and change of information form.


Users to edit the short message "ZC", sent to the 161. According to information provided by the system, respectively, enter age, gender, nickname, you can register and change personal profile information. .


(Ii) to log chat room process.


1, users select the phone card services, mobile chat STK menu, select "Log Chat" feature. .


2. the user edits the text message "ZC" sent to 161.


(C) send the information flow. .


1, users can select STK card on mobile phones mobile chat menu, select "send information", then select "other dream network Q number or phone number", and then enter an offset Monternet Q number or phone number, and finally enter the message content after confirmation;.


2, users can also edit the short message sent directly to the 16,100 + other Monternet Q number or other phone number; or edit the short message "FS_ other Monternet Q number or other phone number _ content", sent to the 161. .


(4) exit the chat room procedures do not disturb the user sets the length of the function.


1, users select the STK card in the phone service, access to mobile chat menu, select "Exit chat room." .


2, the message "TC" sent to 161.


(E) match process. .


Mobile chat service provides two functions: it works.


1, random match. STK card user can select the "Random Match", or edit the short message "SP" sent to the 161. .


2. conditions of works. The user can select STK card "conditions can follow the prompts to enter the order", "region" and "age" and "gender", select "mobile phone users" or "net user"; No. Q or edit SMS "TJ_ age sex _ _ region" sent to 161.


(F) Flow Chart. .


1, query the buddy list. The user can select STK card "to view your friends list," or "edit text messages sent to 161 ZX_G".


2, the query matches the historical table. STK card user can select the "View Match History Form", or edit the short message "ZX_1" sent to the 161. .


(7) Add Buddy processes.


1, user A can select STK card on the "Add friend" feature, enter the user B to add the Monternet Q number and phone number. .


2. edit the "HY" short message sent to the user's dream 16100 + Net Q number or phone number, or edit messages "HY_ Monternet Q number or mobile number" sent to 161.


(8) refused to call process. .


1, the user can select STK card "keep out" feature, enter the user you want to reject call Monternet Q number or cell phone number.


2, edit the short message "JH" sent to the 16,100 + users Monternet Q number or phone number; or edit the short message "JH_ Monternet Q number or phone number" to send to 161. .


(9) service.


1, the user can select the STK card "service to help" feature. .


2. edit the short message sent to "BZ" 161 to query related business directives.


1. .4 Standard rates. .


1. mobile chat service tariff including information and communication costs.


Second, information costs with monthly system charges the standard 5 yuan / month. .


3. send a SMS to $ 0. .1, receiving text messages is free of charge.


1. .5 Users. .


By STK card use mobile chat business card menu may vary according to the STK card version differs slightly.


13 SMS receipt. .


1. .1 business description.


Receipt business users to send SMS text messages point to point, the acceptable to the other party has successfully received the confirmation SMS message (if the other party has failed to receive text messages, the sender will not receive the confirmation message). .


1. the business open scope. .2.


The sender must Jiangsu mobile users, the receiver must be China Mobile users. .


1. .3 business processes.


Open form. .


(A) of the user to select a single billing, it is not necessary to apply you can directly use.


(B) the user to choose monthly billing, send "DXHZK" to 01866 can be (the next day in force); cancel monthly billing, send "DXHZG" to 01866 can be (entered into force next month). .


Use the method.


Users to send text messages point to point, just in front of the called number prefix "088" to. .


For example, a user sending a SMS to 1390518 × × × ×, and edit the SMS sent, the sending number 0881390518 × × × ×, to complete the SMS sent, received messages, the system will send a confirmation message to the sender's mobile phone.


1. .4 Standard rates. .


According to article billing: users send SMS: 0. .1 Yuan/article, receive an SMS receipt by 0. charge .05 Yuan/article, the user is successfully accepted as an associate.


Monthly billing: send SMS: 0. .1 RMB / section, receive receipt messages: discount of 3 per monthly subscription fee. .


Please monthly billing on, off SMS free of charge.


1. .5 Users. .


Users send SMS included in the SMS packages package receipt SMS not included in the SMS packages in the package.


14 Personal Information Assistant. .


1. .1 business description.


Personal Information Assistant business means: mobile users through text messages and the Internet to conduct a comprehensive personal information management business. .


Personal information assistant business has the following main functions:.


1, via the Internet using the service (URL: pim.. Js.. Chinamobile.. Com), can be: receive and send messages, address book management, SMS notification message arrives, schedule reminders, and exciting SMS collection and other operations. .


Second, through the use of short message service (sending code: 2266), you can make: personal address book, mobile storage, address book information queries, wonderful collection of SMS, receive from the Internet terminal at the other end of the information, etc..


1. .2 Business area that is open. .


Personal information assistant business to Jiangsu mobile open to all users of national mobile users send a text message.


1. .3 Business processes. .


Mobile users can, through the following channels on/off and use business:.


First, open and close the business. .


(A) short message register and unregister.


1, the registered business: Send Chinese instruction "_ name registration" to 2266 or send an English instruction "R_ Name" to 2266. .


2. cancellation of service: send Chinese instruction "Logoff _ _ password" cell phone numbers-2266 or send English instruction "U_ mobile numbers _ password"-2266.


Note: _ on behalf of space, reflected by the above, if the user received after preparation of short message system message "You fill in the command format error", may request the input method to adjust the phone in English and then enter a space. .


(Ii) through the Internet to register and unregister.


By accessing pim. . Js. . Chinamobile. . Com (IP address: 211. .138. .200. .37) And Jiangsu Mobile's Web site www. . Js. . Chinamobile. . Com on the "Personal Information Assistant" link, enter the registration business, phone number, and enter the system returns the short message authentication code can be registered business. After successful login system, you can write off business through your password. .


Second, use:.


(A) through the Internet: users access to pim. . Js. . Chinamobile. . Com (IP address: 211. .138. .200. .37) And Jiangsu Mobile's Web site www. . Js. . Chinamobile. . Com on the "Personal Information Assistant" link, enter the correct user name and password, you can use the business. Also can download the client procedures related complementary operation. .


(Ii) SMS: short message sending code 2266, can-related operations. Operating instructions shown in the table below:.


Chinese English command command command shows an example of Chinese English example. .


Registration personal wireless Assistant registration name R name send SMS "registration" to John 2266 send SMS "R John"-2266.


Write-off write-off of personal wireless assistant cell phone number cell phone number password password texting U "off 13712345678 123456" to the 2266 text messaging "U 13712345678 123456" to 2266. .


Modify personal password (password must be a number) change password old password and new password old password and new password M send SMS "modify password 123456 654321" to send text messages "2266 M 123456 654321"-2266.


Add contact Add contact name phone number A phone number texting the name "Add Contact..


The victim.


13812345678 "to the 2266 text messages" A John Doe 13812345678 "to 2266..


Send a business card to send a business card cell phone numbers phone numbers S send SMS send business card "-2266 1381245678" send SMS "S 13812345678"-2266.


Upload personal wonderful wonderful SMS text messages to upload the contents of F exciting SMS text messaging content "message I wish to upload your pot of gold every day happy" to 2266 text messages "F wish your pot of gold every day happy" to 2266. .


Query the contact phone * query contact name P name send SMS "query" to contact Bob 2266 send SMS "Doe" P-2266.


Business inquiries send text messages mobile phone number "13812345678" to the 2266 text messaging, "13812345678" to 2266. .


A wonderful collection of favorite SMS short messages content send SMS "every year in safety, veryday" to 22666 (as a shortcut).


1. .4 Business rates. .


Personal information assistant business monthly service fee and SMS communication fee:.


A personal information assistant business with monthly fees of 3 yuan / month, giving 40 down SMS - short message system sends the downlink (including users "personal assistant business," send text messages, schedule reminder messages, e-mail reminder message), beyond donated part of the downlink short message press 0. .08 Yuan / article of charge. Function on real-time user fees charged in the opening month, the beginning of the month started a one-time deduction. .


Second, the mobile users send SMS to the beginning of 2266 2266 or extended codes, uplink short message communication costs 0. .1 Yuan/article.


Third, mobile users receive "personal assistant business" platform to send free SMS. .


15 12591 automatically transferred.


1. .1 Business description. .


12591 automatic transfer to business users can use 12591 as part of its function, and can transfer calls to 12591 business. Its features are:.


First, send the information through 12591: by dialing 12591, phone number, call time and other information in the form of a short message to be automatically sent to the call of the mobile phone users. .


Second, the incoming phone calls to 12591: pre set call forwarding to 12591, such as other users call, then the other side of the phone number, call duration and other information, will be a short messages automatically notifies users by the call.


1. .2 Business area that is open. .


All Jiangsu mobile users need only have a short message and call transfer feature to use.


1. .3 Business processes. .


The dialing method:..


First, do call 12591 Caller:. .


Phone dialing: 12591.


Other telephone dial-up is: 12 591 (call the local mobile phone). .


Note: other phone cannot call offsite 12591.


Second, call forwarding to 12591: If users want to transfer the call to 12591, according to the user's need to select the specific way call transfer, call forwarding number is set: area code +12591 (such as Nanjing is 02,512,591). .


1. standard .4.


First, users dial 12591 standard normal rates charged;. .


Second, the user receives the message from 12591; free of charge.


Third, after the user call forwarding to 12 591 by the normal call transfer business rates billing. .


16 easy query series.


1. .1 Business description. .


Easy query business refers to a user through the active custom SMS form gets information about the business, the key contains the following easy-to-business: the query.


Hua Fei easy to check: do not take the initiative to check the user can access the machine twice a week, month prepaid balance consumption and a reminder message. .


Dynamic easy query: user households without active query twice a week for this maneuver-zone packages use reminder information (including the required packages and optional package, not to provide optional packages in complimentary GPRS traffic usage), the package is complete line of credit will no longer send reminder SMS.


Package Easy Search: Users can no active query to obtain the machine twice a week, all packages use the reminder information (reminded of the package to provide specific types of decisions by the branch, in principle, only the provision of global communications, secure playing package of information) , the amount of empty packages will not send reminder messages. .


Family easy to talk to most user query: households without active query to get local time on Tuesday of the month between the remaining discount family numbers call minutes reminder SMS, discount amount after you are finished using the minutes will no longer send a reminder message.


Query called preferential trade: the user can no active query to obtain the machine twice a week, month, unbundling the number of minutes called for free packages use a reminder message. After the called preferential minute limit will no longer be used to send reminder messages. .


1. the business open scope. .2.


Hua Fei Yi query: mobile users across the province. .


Dynamic easy query: m-zone users across the province.


Package Easy query: rest assured that hit the province opened packages GSM users. .


Family easy query: talked most of the business has been opened by the user, the user of the month set meal family number combinations, as in force until the user closes the family number combination packages, in time, the system automatically cancels the user's feelings easy query business, while at the same time, free of charge.


Called preferential trade inquiries: has opened with the number of minutes called free (with cap) in unbundling product users. Entry into force of the month the user can apply for regional billing course, if the user closes the partition billing packages in the next month the system automatically cancel the user's query called preferential trade business, starting from next month no charge. (Package type 1009,1013,1017,1038 users need to branch to form the required approval documents were handled in the course of the provincial company's information technology center configuration, copy and marketing department of provincial companies.). .


1. .3 business..


1, operating room. .


Users with a valid identity document or the service password to local Hall.


Second, text messages. .


Phone: easy query business users to send SMS through the native "calls to remind the first spell" open letter "to apply" 01866 HFTXK opened business, following the effective time;.


Hua Fei Yi Query Service Cancellation: users send text messages through the machine "tariff to remind off" spell the first letter "HFTXG" to 01866 to cancel the operation, since the termination of messages sent from the day after the date of cessation of related information that is sent, on The usual function of charge the month, from beginning next month will not be charged. .


Dynamic business applications: easy query user to send SMS through the native "dynamic remind the first spell" open letter "to apply" 01866 DGTXK opened business, effective time the following day.


Mobile Easy Query Service Cancellation: users of the machine to send messages "City reminded off" the first spell the letters "DGTXG" to 01866 to cancel the operation, since the termination of messages sent from the day after the date of cessation of related information that is sent, on The usual function of charge the month, from beginning next month will not be charged. .


Package: easy query business users to send SMS through the native "packages remind the first spell" open letter "to apply" 01866 TCTXK opened business, effective time the following day.


Package Easy Query Service Cancellation: users send text messages through the machine "packages to remind off" spell the first letter "TCTXK" to 01866 to cancel the operation, since the termination of messages sent from the day after the date of cessation of related information that is sent, on The usual function of charge the month, from beginning next month will not be charged. .


Family ties: easy query business users to send SMS through the native "family remind the first spell" open letter "to apply" 01866 QQTXK opened business, effective time the following day.


Easy to check cancellation of family business: the user to send text messages through the local "family to remind off" spell the first letter "QQTXG" to 01866 to cancel the operation, since the termination of messages sent from the day after the date of cessation of related information that is sent, on The usual function of charge the month, from beginning next month will not be charged. .


Called offers easy query business applications: users to send SMS through the native "called to remind the first spell" open letter "to apply" 01866 BJTXK opened business, effective time the following day.


Cancellation of preferential trade inquiry service called: Users send a message through this machine, "called to remind off" the first letters spell "BJTXG" to 01866 to cancel the operation, since the termination of messages sent from the day after the date of the cessation of related information send, receive monthly fees of the month as usual, from beginning next month will not be charged. .


1. send specific information .4 frequency and content.


Information transmission period: twice a week. .


Easy query range of business companies send schedule is as follows:.


Nantong / Yangzhou / Taizhou / Yancheng: Mon, 4;. .


Wuxi/Changzhou/Zhenjiang: Tuesday, Friday;.


Nanjing / Xuzhou / Lianyungang: Wed, 6;. .


Suzhou/Suqian Huaian: Thursday,/day.


In order to avoid the account of the impact, allowing users to easily query the information received is more accurate, reducing the amount consultation and complaints, it was decided that from April 1, 2006, the monthly on the 1st of easily query information to defer to the 2 monthly Japan to send, send the whole number of the same. .


Jiangsu mobile City Tong] [2006] is a [33, the adjustment easy query business notification is sent at the beginning of time. "


Second, information release content:. .


A specific annex;.


Annex 2: easy to query feedback information form. . Xls. .


3. echo information number: 07788.


1. .5 Standard rates. .


A monthly feature charge, 1 Yuan/month, free of charge to receive the SMS, the user application for opening times of the month to begin with. By BOSS system responsible for the one-time contribution at the beginning of the month, customers, across the whole downtime insurance month will not charge a monthly subscription fee.


Second, apply for business customers using SMS switch, send, receive SMS for free. .


III. international communication.


An international call. .


1. .1 business description.


International long-distance customers in the mobile phone ownership is to make long distance calls overseas. .


1. the business open scope. .2.


Jiangsu Mobile users can apply for international long-distance capabilities. .


1. .3 business.


Jiangsu Mobile users with valid documents to apply for the local mobile communications business international calling function hall. .


1. use .4..


User international calling feature:. .


Direct dial: 00 + country code + phone number.


Second, call the IP phone: 17951 +00 + country code + phone number the other side. .


1. .5 fees.


First, international long distance charges: basic phone calls +0. .80 Yuan / 6 seconds. .


In some countries the international long-distance calls at day 0: 00-7: 00 (regardless of the working days and holidays, Xinjiang and Tibet concession periods postponed two hour 2: 00 pm-9: 00) offers 40% or by $ 0. .48/6 seconds. Implementation of the international long-distance minutes period favourable countries: the United States, Canada, Japan, Korea, Australia, Singapore, New Zealand, France, Great Britain, Italy, Thailand, Malaysia, Germany, the Philippines and Indonesia.


3, the international IP phone rates:. .


The United States and Canada (including Alaska and Hawaii, no other code is one of the countries and regions) of the international long distance: 2.3 Yuan/minute.


Britain, France, Italy, Germany, New Zealand, South Korea, Japan, Australia, Singapore, Malaysia, Thailand, Indonesia, the Philippines International Long Distance: 3. .6 Yuan / minute;. .


Other countries and regions in the long distance: 4. .8 Yuan/minute.


2, Taiwan, Hong Kong / International SMS. .


1. .1 business description.


Taiwan, Hong Kong / International SMS is China Mobile users outside mainland China and the countries or regions carriers users to send and receive short message business. (Opening hours: December 23, 2002). .


1. .2 business mastery of coverage.


As of December 2004, international text messaging can be accessible in more than 100 countries and regions. (Accessible range of the latest please visit the website of China Mobile). .


1. open .3. business.


For all mobile users to automatically open in Jiangsu. .


1. standard .4.


1, China Mobile users send in Mainland China Taiwan, Hong Kong / International SMS to Taiwan, Hong Kong and Macao region and China users outside operators, the standard rates of 1. .00 Per / article. .


Second, China Mobile communication users receive in mainland China, Hong Kong and Macao/International SMS is free of charge.


Third, China Mobile users roaming to countries other than China and regions to send international SMS rates after the standard: the standard roaming rates to send text messages × 115% +1. .00 Per / article. .


4. go to the mobile roaming: roaming, SMS to send rates × 115% + 0. .1 Yuan/article.


5, sent to the network, roaming out of the user: Send SMS roaming charges to the standard × 115% +0. .15 Per / article. .


1. use the method .5.


Send Taiwan, Hong Kong and Macao / International SMS methods: Edit the text message to send 00 + country code + phone number the other side. .


1. .6 user services.


Taiwan, Hong Kong and Macao region code:. .


Code: 886 in Taiwan.


Hong Kong Area Code: 852. .


Code: 853 in Macao.


Other country code please visit the mobile site to search. .


3 Hong Kong and Macao/international MMS.


1. .1 Business description. .


First, Taiwan, Hong Kong and Macao/international MMS is WAP wireless application protocol as the carrier, through my company and overseas mobile operator GSM data network for mobile users in mainland China and Taiwan, Hong Kong and Macao provided and abroad other carriers user transmitted including text, images, sounds, data and other multimedia formats of information services.


Second, MMS MMS currently provides only point to point. MMS end-user production, preparation of MMS, and send attribution MMSC, MMS sent by the MMSC to the international MMS Gateway (IMMSG), by the IMMSG transit through international MMS service provider transmitted to the receiver terminal. The receiving terminal may be non-MMS terminal. .


1. the business open scope. .2.


All open GPRS or CSD with multimedia features and mobile phone users in Jiangsu can be used directly without the need for international MMS. .


1. .3 billing principles.


Taiwan, Hong Kong / International MMS charges are divided into two parts, communications and information costs. .


Communication charges tariff principles.


(A) of the billing section. Maximum capacity limit for each MMS 100K. .


(Ii) sending payment, the recipient is free of charge.


(C) International roaming subject to roaming charges. .


(4) the user is sent the SMS notification is free of charge.


1. .4 Standard rates. .


First, my company's mobile phone users in China to send MMS to areas outside of mainland China, the service charge is 1. .50 Yuan/article.


Second, the user roaming to China after the countries and regions other than the use of MMS:. .


(A) if sent to China Mobile's user fees for GPRS roaming fees for local = "+ 115% of the current national MMS standard.


(B) if sent to China Mobile, other than the operator (referring to the opening of China Mobile MMS interoperability with business operators) of the user fee standards = local GPRS roaming charges ? 115% + 1. .50 Per / article. .


1. .5 business hosting.


International MMS service can be hosted in the GPRS network, the MMS terminal access by way of WAP gateway GPRS, visit MMSC. Can also be hosted in CSD mode, the MMS terminal access via dial-up WAP gateway, visit MMSC. .


1. reduced .6..


International MMS GPRS traffic in the country due to adhere to the existing principles of domestic MMS subtract subtract. .


1. .7 settlement principles.


The principle of group settlement with the provincial company. .


Where a third-party settlement platform for MMS business (including sending and roaming in China to send abroad), according to each 0. $ .60 belonging to a user company in. ..


Attachment:. .


MMS international and open list, Hong Kong and Macao.


Operators, national / regional open time. .


Taiwan, Hong Kong and Macao region of MMS.


Chunghwa Telecom Chunghwa Telecom Taiwan Taiwan 2003-12-10. .


Cellular: Taiwan Cellular (TCC) Taiwan Taiwan 2003-12-10.


Far Far EasTone in Taiwan Taiwan 2003-12-10. .


Hutchison Telecom HK Hong Kong Hutchinson HongKong 2003-12-10.


Hutchison 3 3 HK Hong Kong, HongKong 2004-03-24. .


Hong Kong CSL HKT HongKong Hong Kong 2003-12-10.


Peoples Peoples Telephone Hong Kong HongKong 2003-12-10. .


New world New World 2003-HongKong, Hong Kong 12-10.


SmarTone SmarTone Hong Kong, HongKong 2003-12-10. .


HongKong Hong Kong Asia 2003-Sunday 12-10.


Telecom Macau Macau CTM Macau 2004-03-24. .


Macau Macau Macau Hutchinson Hutchison Macau 2004-03-24.


SmarTone SmarTone Macau Macau Macau Macau 2004-03-24. .


International MMS.


SingTel Singapore Singapore 2004-03-24. .


MobileOne Singapore Singapore 2004-03-24.


StarHub, Singapore Singapore 2004-03-24. .


Maxis Malaysia Malaysia 2005-11-01.


Digi Malaysia Malaysia 2005-11-01. .


Celcom Malaysia Malaysia 2005-11-01.


Smart Philippines Philippines 2005-11-01. .


Globe Telecom Philippines Philippines 2005-11-01.


As of November 2005 a total of 6 countries and regions launched 21 mobile operators in the international MMS services. .


4, Hong Kong and Macao/international roaming.


1. .1 Business description. .


Taiwan, Hong Kong and Macao/international roaming refers to the Chinese mobile users after you leave China, you can still in China, other than the country or region of the network to continue to use mobile phone to make communications business. Taiwan, Hong Kong and Macao/international roaming in the network system compatibility only and has signed bilateral roaming agreements between regions and countries. As of the end of September 2005, China Mobile has 201 countries and regions, 250 operating company opened a Hong Kong and Macao/GSM international roaming service.


Taiwan, Hong Kong / International automatic roaming and roaming is divided into different standard roaming hire two:. .


I. automatic roaming: China Mobile uses digital mobile telephone GSM network standard and Taiwan, Hong Kong and Macao/International and many other countries and regions using the network standard agreed in these countries and regions can realize automatic roaming (Taiwan, Hong Kong and Macao roaming all automatic roaming).


Second, different formats hire Roaming: International Roaming refers to various standard GSM mobile communications standard in China and the United States IDEN, the Japanese PDC, South Korea and other standard CDMA international roaming services between businesses. As the United States, Japan, South Korea and China, different network standard, so that roam the country needs to go through China Mobile, the Office of the specified operating procedures for international roaming rental machine. .


Note: the u.s. roaming you can also use tri-band handset automatic roaming, to Japan and South Korea can realize automatic roaming 3 g mobile phones.


1. .2 Business area that is open. .


On GSM, m-zone, China Gold users.


1. .3 Business processes. .


First, the accepted channels.


Users with a valid ID to specify the operating room for attribution process. .


Second, the processing mode.


Users with a valid ID to the mobile operating room designated to meet the following conditions, can be opened directly in the business prospects of Taiwan, Hong Kong / international roaming, Taiwan, Hong Kong / international long-distance capabilities. .


(A) cash prepaid users and prepaid card account balance after meets certain standards or to pay a certain amount of pay-per-user, the specific amount of the credit standard classification is as follows:.


Roaming in range (roaming time) account balance or credit of standard (yuan). .


Within 10 days and 10-30 days 30 days or more.


Taiwan, Hong Kong and Macao 1000 2000 3000. .


International roaming 1000 2000 3000.


(B) of the user number of payment methods to the collection unit. .


(Iii) use a user number in the network for two years and above, in the last two years (the current system for the last six months) free of charge down the current state of the record, as normal, and the user is the local people.


(D) GSM VIP users. .


Note: for important user yucunhua fee from the branch custom.


3, functions and take effect. .


(A) of the user opening of Hong Kong and Macao/international roaming service, provides the following three functions are available:.


1, voice, Taiwan, Hong Kong / international roaming, including roaming to make and receive calls, make and receive calls in Taiwan, Hong Kong domestic / international long distance calls. .


2, SMS, Taiwan, Hong Kong and Macao/international roaming capabilities, with the exception of a few national and regional carriers cannot send and receive short messages, most of the other countries can send and receive short messages. Specifically, you can send and receive short messages of national and regional carriers, please go to China Mobile Web site www. .chinamobile. .com query.


3, GPRS and MMS of Taiwan, Hong Kong and Macao / international roaming, Taiwan, Hong Kong and Macao at the opening of the GPRS / international roaming network operators can also use WAP, MMS and mobile phone + laptop online. Concrete can use GPRS Taiwan, Hong Kong and Macao / international roaming countries and regions go to China Mobile's Web site www. . Chinamobile. . Com check. .


(B) of the user opening of Hong Kong and Macao/international roaming capabilities, group short number, SMS call functions automatically turn off, and need to cancel the call forwarding has been set. The user closes, Taiwan, Hong Kong and Macao/international roaming, the system automatically after the reopening of the user's group short number, SMS call function.


(C) Taiwan, Hong Kong and Macao / international roaming take effect immediately or may choose to separate the specific effective date of appointment. .


(Iv) open international roaming/Taiwan, Hong Kong and Macao, Taiwan, Hong Kong and Macao/international long-distance function must be opened. Front desk system directly to the user ID for identification, Taiwan, Hong Kong and Macao/international long-distance force in Taiwan, Hong Kong and Macao/international roaming, the effective time of the column numbers will qualify, you must set the phrase/international long distance time to Taiwan, Hong Kong and Macao/international roaming service operations.


(5) Taiwan, Hong Kong / International roaming open, in principle, to the closing time of booking. BOSS system to support the current maximum closing time of an appointment for 1 year. Need long-term opening of the Hong Kong, Macao / international roaming users, such as one of the following conditions are met, can be opened Hong Kong, Macao / international roaming, while the closing time without an appointment and maintain long-term open state:. .


1, the user number of the payment for the collection.


If the opening of Taiwan, Hong Kong and Macao / international roaming, the user number of payment methods to change by the business staff to remind the user, and require the user to turn off Taiwan, Hong Kong and Macao / international roaming. .


2, the user is a GSM VIP users.


If the opening of Taiwan, Hong Kong and Macao / international roaming, the user changes the type of global communications for non-VIP users, VIP users from the management department is responsible for contact with the user, and require the user to turn off Taiwan, Hong Kong and Macao / international roaming. .


(Vi) as by company managers and large user companies designated managers to guarantee open Hall, Hong Kong and Macao/international roaming service, a business office in BOSS system "Note information" in the guarantor's name, job title and Department.


(7) for the opening of Hong Kong, Macao / international roaming when stored Huafei be refunded in principle, but the user can not run out and insist on a refund after returning home this stored the phone bill, can be used as a special case, be refunded. However, the amount of refund remaining after the account shall not be less than 100 yuan and the return rate is not higher than the original amount of stored Hua Fei, time to close the Taiwan, Hong Kong and Macao / international roaming month. Users need to apply for a refund when the original invoice recharge recovery, re-actual recharge (stored) the amount of invoice. .


4. automatic roaming dial-up mode.


Users to roam to Taiwan, Hong Kong and Macao, overseas mobile digital telephone, dial-up and roaming the country and region the same way mobile digital telephone dial-up, including:. .


Dial China Mobile phone dial-up:.


Roaming to international long-distance access code +86 + mobile phone number. .


Dial China fixed telephone dial-up:.


Roaming to international long-distance access code +86 + area code + fixed telephone number. .


Roaming countries and regions in specific dialing please login to the China Mobile co., Ltd. Web site www. .chinamobile. .com query.


5, the network selection. .


(A) use Taiwan, Hong Kong and Macao/international roaming service, the phone will normally be automatically selected and displays the roaming location mobile operator's name or the network code.


(B) To select a specific network, you can operate the phone, manual network selection. Into the phone menu, the "network selection" item, the "network selection mode" set to "manually", the search network, will give a list of available networks. .


(3) different phone manually selected network operation in different ways, depending on the reference cell phone usage instructions.


Six different standard international roaming business processes. .


(A) of the service.


The admissibility of the business, including international roaming competence to receive and accept the two terminal rental. Which received international roaming capabilities and processes and the admissibility of the GSM international roaming, international roaming and terminal rents part of the authority part of the business application, modification and revocation, etc., may at the same time, also respectively. .


(B) of the Terminal rental process.


1, an appointment process:. .


(1) it is recommended that the user should be in the business to one week before booking.


(2) should make an appointment to visit the user asked their roaming range, is expected to visit the time, whether it has the right to have international roaming and other related matters, and required to indicate whether other matters. The business hall users are required to explain the application procedures, hire fees, required documents, roaming coverage, rates, rental machines and other related content Office of the admissibility of business to ensure a one-time user to the operating room to complete the business process. .


Terminal 2, hiring process.


3, the business change process: business change in the designated operating room (providing the user password) for processing. Important business changes, including the roaming state change, business change of launch time, rental equipment, such changes need to re-sign the business agreement. Users to extend the term of 3 days in advance to apply overdue continued to receive billing by application fees, if overdue 15 days (including 15 days) or more, then take down the measures. .


4, the return of Terminal procedures: users with a valid identificationoriginal and business Protocol (user) also machine. Branch for mobile phones and accessories, if no loss or damage, to settle the relevant fee, refundable credit; cell phones or accessories are missing or damaged, deduct from the credit must repair or replacement costs.


Country-specific as follows:. .


(A) of the u.s. roaming.


1 For a roaming user to the United States, in addition to opening of Taiwan, Hong Kong / Taiwan, Hong Kong and international long-distance / international roaming capabilities, needs to bring their own tri-band mobile phone, or to the designated operating room hire U.S. mobile phone company in the United States NEXTEL roaming, this phone in China and the United States can use, just have opened to international long-distance and Taiwan, Hong Kong and Macao / international roaming, SIM card inserted in the phone can be used. .


Rent-machine: the user to specify the Hall rental machines, receiving a NEXTEL cellular phone.


Also machine: Users need to return home and then to apply the business hall hire procedures apply also machine. In addition to machine clearance process also must be recognized as foreign, returned to hire additional credit paragraph shall also carry the appropriate credit invoice. .


Note: current operations are used in the Americas most GSM1900M band, the network roaming requires the use of tri-band mobile phone.


◆ part of the tri-band phone model. .


The ordinal number of the manufacturer model number memo number manufacturers model notes.


1 Nokia 6610 cell phone MMS 25 MMS phones Motorola G51. .


2 7250! MMS MMS mobile phone 26 V750.


36 100 27 V690 MMS MMS mobile phone. .


4 3650 MMS MMS mobile phone 28 V878.


53 100 29 A780 MMS MMS mobile phone. .


6 30 6600 MMS mobile phone MMS-V300.


7 Sony Ericsson T618 mobile phone 31 V500 MMS MMS mobile phone. .


8 T628 MMS MMS mobile phone V600 32.


9 T608 MMS MMS mobile phone 33 V80. .


10 PDA cell phone MMS P802 E398 MMS mobile phone 34.


11 P908 PDA mobile phone 35 PT689 MMS MMS mobile phone. .


12 T312 36 PT789 MMS mobile phone.


13 P800 37 L2000 L Series handset other MMS phones. .


14 Siemens S57 MMS mobile phone 38 388.


15 M55 MMS phone 39 V60. .


16 SL55 MMS mobile phone 40 V60i.


17 MC60 MMS phone 41 V60GPRS. .


18 C62 MMS mobile phone 42 V66.


Panasonic GD88 mobile phone MMS 19 43 P7389iGPRS. .


44 20 GD86A MMS mobile phone MMS mobile phone 515 Dopod.


21 G50 45 696 MMS phone. .


22 X88 MMS mobile phone.


23 G70. .


24 G51 。.


(B) of the Japan Tour. .


Because the Japanese and Chinese Internet ùclosed back-control, and therefore need to bring to Japan roaming 3 g mobile phones or to specify Hall international roaming hire procedures.


1, Rent: Office of the user to the specified handle aircraft rental business procedures to obtain a Japanese mobile phone. The phone comes with a Japanese number, the user needs before leaving his cell phone call to the Japanese numbers. .


Settings, cancel call forwarding: users need to set up call forwarding before going abroad, and to timely cancel call forwarding. In the phone menu calls submenu to enter the "all words", the number is set to Japanese Huzhuan numbers. Japan NTTDOCOMO company forwarding number for 008190XXXXXXXX; Japan CABLE&WIRELESS company and VODAFONE company forwarding number for 008180XXXXXXXX. 00-international character which Crown, 81 to Japan country code.


The plane: the user needs to return home as soon as possible to handle the business hall hire procedures for handling the plane. In addition to machine clearance process also must be recognized as foreign, returned to hire additional credit paragraph shall also carry the appropriate credit invoice. .


Note:.


1, Japan CABLE & WIRELESS mobile phone company can only charge using 110V power supply, can not use the 220V power supply charge. .


NTT DOCOMO in Japan 2, the company's 3 g network basic coverage of all major cities in Japan, the user to specify the Hall rental machines, for a 3 g mobile phone, 3 g network coverage area, will the original SIM card into the mobile phone you can realize automatic roaming.


(C) Korea roaming. .


As Korea and China's Internet ùclosed back-control, and therefore to Korea roaming well-heeled 3 g mobile phone or to specify Hall international roaming rental machines. There are two types of Korea roaming hire business, one is in the territory, taking machine huzhuan, roaming, and the other is outside the original get machine, roaming.


1, taken within the machine roaming. .


(1) removing machine huzhuan roaming.


Rent: Office of the user to the specified handle aircraft rental business procedures to obtain a South Korean mobile phone. The phone comes with a Korean number, the user before leaving his cell phone call to the Korean number. .


Settings, cancel call forwarding: users need to set up call forwarding before going abroad, and to timely cancel call forwarding. In the phone menu calls submenu to enter the "all words", the number is set to Korean Huzhuan numbers. Korea SKT Corporation forwarding numbers of the form, which is 00 008211XXXXXXXX international words, 82 for Korea national code.


The plane: the user needs to return home as soon as possible to handle the business hall hire procedures for handling the plane. In addition to machine clearance process also must be recognized as foreign, returned to hire additional credit paragraph shall also carry the appropriate credit invoice. .


(2) take the original machine 3G, roaming.


South Korea's SK TELECOM's 3G network currently covers the Seoul area, in January 2006 coverage will be expanded to Jeju Island, Busan and other 24 major cities. Office of the user to the specified handle aircraft rental business procedures to obtain a 3G mobile phone, 3G network coverage area in the original SIM card inserted in the device can automatically roam. .


2. remove the original outside the machine, roaming.


Reservation Rent: Users 7 days in advance to make an appointment to the Office of rental machine business procedures, to receive a designated location South Korea South Korea mobile phone. Users rent machine time to make an appointment, is required to provide valid ID, phone number, passport number, select the operator, taking machine locations, but also machine location, taking up time, but also machine time. .


Take the machine from outside the user for the machine, I am of the SIM card, passport at a designated point of Korean service acceptance for a mobile phone, simply insert the SIM card can be used in mobile phones, using the original phone number.


The plane: the user to leave South Korea before the Korean business need to accept the specified point of the plane. In return later to handle the business hall hire procedures apply for the plane. In addition to machine clearance process also must be recognized as foreign, returned to hire additional credit paragraph shall also carry the appropriate credit invoice. .


Cooperation with China Mobile for machine outside the business operator KTF in Korea and SKT Corporation company, the two companies in South Korea three airport service acceptance points: Seoul Incheon Airport, Gimhae airport and Jizhou Island Airport. Can the same operators of different service acceptance point machine, machine, but not on a different carrier service acceptance point machine, the machine also. SKT and KTF's point-of-address service for business users.


(D) of the existing United States, Japan roaming mobile phone delivery. .


National carriers to use the original name of the network standard SIM card from machine implementations open time.


U.S. NEXTEL IDEN is the special phone 2001. .9. .


Korea SKT CDMA no unconditional international forwarding 2001. .8.


KTF GSM-WCDMA is a special cell phone 2005. .9. .


Japan PDC not unconditional international forwarding 2001. .12.


3G is a special cell phone 2005. .7-9. .


CABLE&WIRELESS PDC (C&W) no unconditional international forwarding 2003. .1.


VODAFONE PDC Mobile (J-SA06) is an international forwarding unconditional 2005. .10. .


Korea SKT CDMA cell phone is specially manufactured abroad 2002. .5.


KTF CDMA is a special cell phone 2002. .3. .


1. standard .4.


I. airtime. .


(A) as the primary call is dialed to local: respondents to 115% of the standard ".


(B) Call for calling outside the respondents to charges: charges the respondents to the standard ? 115%. .


(3), Taiwan, Hong Kong and Macao/international roaming for called: (respondents in standard + China to respondents to long distance charges) × 115%.


Second, Taiwan, Hong Kong / International SMS and SMS roaming charges. .


(A) user to receive in mainland China, Hong Kong and Macao and the users of overseas operators: free SMS.


(B) the customer travels to Taiwan, Hong Kong and Macao and overseas to receive a short message after the countries that were visited by the local standard * 115% tariff collection. .


(3) users in mainland China to send short messages to Taiwan, Hong Kong and Macao and the foreign carriers ' user: every $ 1.00.


(D) of the user roams to Taiwan, Hong Kong and Macao and foreign countries and sent text messages to Taiwan, Hong Kong and Macao and overseas operators, the user: each consumer for short. .